Multitasking and Sales
SHIVAM JEWELLERS
KOLKATA
03.2024 - Current
- Participated in jewellery exhibitions to develop relationships with potential customers.
- Processed orders from customers accurately and efficiently according to established procedures.
- Resolved customer complaints by providing solutions that met their needs while maintaining company policies.
- Maintained accurate records of all sales activities including contact information and follow-up details.
- Created spreadsheets using Microsoft Excel for tracking financial information or projects progress.
- Created reports for customer interactions using Microsoft Excel.
- Performed basic repairs on jewelry items when needed.
- Greeted customers and provided excellent customer service.
- Assisted in the design of custom jewelry pieces for customers.
- Processed sales transactions using cash registers or point-of-sale systems.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
