Pritha Gautam
bangalore,karnataka
Summary
Experienced Customer Service Professional with proven track record in the wealth management industry. Proficient in managing Ultra high net worth client relationships, delivering personalized financial planning and providing strategic investment advice. Dedicated to achieving service excellence and fostering client loyalty through effective problem resolution and exceptional support. Well-versed in financial products, regulatory compliance, and client onboarding.
Overview
10
10
years of professional experience
Work History
Research Analyst
Adroit Financial Services PVT. LTD
03.2024 - 08.2024
- Tracking and monitoring regulatory trends impacting the industry, international and national news
- Listen and summarize company conference calls post results and sending result update to lead analyst
- Assist the lead Analyst in preparation of company profiles, financial and accounting statements analysis, financial modeling, valuations, secondary research, newsletters, flash news or earning notes, initiating coverage reports etc on company software
- Handling team of two people and making stock reports, client query & corporate actions before deadlines
- Preparing weekly fundamental reports of stocks from portfolio of the company
- Making upcoming IPO reports of the companies from their prospectus.
Senior Manager
Nuvama Private Wealth and Management Ltd
09.2020 - Current
- Responsible for managing the level of service that is offered to the assigned accounts in order to fulfil revenue, profitability, and retention targets as well as the expectations of your clients
- Build credibility and establish rapport by maintaining open communication with all internal and external stakeholders to achieve business objectives
- Taking care of day-to-day operations and service-related problems, as well as supervising relationships with high-net-worth and ultra-high-net-worth customers
- Accountable for the entire day-to-day operational procedures that are contained under the Customer Experience Operations
- Act as the primary point of contact for clients with escalation concerns regarding problem resolution
- Initiate and encourage the ongoing improvement of procedures, processes, standards, and programs to achieve greater cost effectiveness and efficiency, and then carry out the implementation of these improvements
- Develop and carry out account strategies for the accounts that are given to you to guarantee customer retention.
Service Manager
Anand Rathi Private Wealth Management
09.2018 - 09.2020
- Responsible for end-to-end service of HNIs & assisting the Associate Director in maintaining AUM of 200 Cr
- Kept track of the many different financial products that are currently on the market, analyzing those products for their effectiveness and risk quality, and providing insights that may be used to assist in the creation of appropriate recommendations
- Responsible to perform due diligence in Client's existing portfolios including historical analysis, data assessment, and monitor investments in Capital Markets
- Managed Individual & institutional clientele to assess requirements, examine strategies, and propose Investment Strategies
- Work with other managers across multiple divisions, including legal, management, research, & trading divisions and ensure all investment transactions are facilitated
- Conduct comprehensive review of client portfolios, including meeting with clients to assess financial strategies based on objectives and risk profile, identify opportunities, and prepare customized asset allocation suggestions.
Equity Manager
Philips Capital India Pvt. Ltd.
05.2016 - 10.2016
- Advising client for the best stock after better analysis of their investment requirement and discuss corporate news and events
- Handling high net worth client, NRI or NRE and along with Retail Assets
- Provided knowledgeable objective equity and fixed income guidance and customized strategies to clients
Trade Advisor
Aditya Birla Money Ltd.
11.2015 - 05.2016
- Responsible for managing the portfolio of the clients and advise them for investment
- Control of risk offline and online
- Responsible for research the financial market every day
- Responsible for checking the client's investment to monitor their performance on daily basis.
Senior Equity Advisor
Anand Rathi share & stock brokers Ltd
08.2014 - 11.2015
- Responsible for end-to-end customer service of high-net-worth individuals and wealth clients in maintaining AUM
- Excellent relationship Management
- Interact with clients and provide investment opportunities in Capital Markets
- Providing customers strategic and exceptional individualized advice towards managing their portfolio.
Education
PGDM - Finance & HR
Bachelor of Arts - Political Science
Skills
- Wealth Advisory
- Client Services
- Customer Centric
- Client Relationship Management
- Problem Resolution
- Client Onboarding
- Portfolio Management
- Capital Market
- Market Analysis
- Compliance and Documentation
- Client Retention
Timeline
Research Analyst
Adroit Financial Services PVT. LTD
03.2024 - 08.2024
Senior Manager
Nuvama Private Wealth and Management Ltd
09.2020 - Current
Service Manager
Anand Rathi Private Wealth Management
09.2018 - 09.2020
Equity Manager
Philips Capital India Pvt. Ltd.
05.2016 - 10.2016
Trade Advisor
Aditya Birla Money Ltd.
11.2015 - 05.2016
Senior Equity Advisor
Anand Rathi share & stock brokers Ltd
08.2014 - 11.2015
PGDM - Finance & HR
Bachelor of Arts - Political Science
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