Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work History
Senior Business Development Lead
BYJUS
kolkata
08.2020 - Current
Proven ability to develop and implement creative solutions to complex problems.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Self-motivated, with a strong sense of personal responsibility.
Developed strong communication and organizational skills through working on group projects.
Demonstrated respect, friendliness and willingness to help wherever needed.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Negotiated contracts and closed sales with new and existing clients.
Developed business pipeline using cold and warm techniques.
Retail Sales Supervisor
sunglass hut
kolkata
07.2019 - 08.2023
Opened and closed store independently and prepared nightly bank drop for manager.
Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
Created and implemented employee monthly action plans to increase sales and customer loyalty.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Worked closely with shift manager to solve problems and handle customer concerns.
Senior Sales Associate
nike
delhi
09.2018 - 06.2019
Met or exceeded sales objectives on consistent basis to drive company growth.
Trained, coached, and mentored new sales associates for maximum performance.
Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
Monitored sales team performance and provided constructive feedback.
Retail Sales Associate
mothercare
delhi
08.2016 - 08.2018
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Answered questions about store policies and addressed customer concerns.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Used POS system to process sales, returns, online orders, and gift card activations.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Helped customers complete purchases, locate items, and join reward programs.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Maintained clean sales floor and straightened and faced merchandise.
Greeted customers and helped with product questions, selections, and purchases.
Developed professional relationships with customers to increase loyalty, retention and rapport.
Intern
citi bank
kolkata
06.2016 - 07.2016
Sorted and organized files, spreadsheets, and reports.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Analyzed problems and worked with teams to develop solutions.
Interacted with customers by phone, email, or in-person to provide information.
Assisted in developing integrated marketing strategies for small businesses.
Collaborated with senior management on new initiatives to build confidence.
Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Participated in workshops and presentations related to projects to gain knowledge.
Conducted extensive research for startup company projects.
Conducted regular reviews of operations and identified areas for improvement.
Generated reports detailing findings and recommendations.
Education
BBA - Marketing Management And Research
Gardencity College of Science And Management Study
Bangalore
06.2013 - 07.2023
Skills
Warm and cold leads development
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Timeline
Senior Business Development Lead
BYJUS
08.2020 - Current
Retail Sales Supervisor
sunglass hut
07.2019 - 08.2023
Senior Sales Associate
nike
09.2018 - 06.2019
Retail Sales Associate
mothercare
08.2016 - 08.2018
Intern
citi bank
06.2016 - 07.2016
BBA - Marketing Management And Research
Gardencity College of Science And Management Study