Got 2nd position on FILM MAKING organised by SCHOOL BCA in campus
Got selected for screening of the short film organized by school of BCA
Got selected in modeling competition
participated in INDIAN SCIENCE CONGRESS organised inside the campus of lovely professional university
won 3rd position in jewellery making competition organized by school of fashion design in LPU
performed nukkad natak on the behalf of theater, divison of welfare in LPU
performs poetries on events organized in delhi
Overview
4
4
years of professional experience
Work History
Internship Student
Ajay Rakesh Singhmar
Sadulpur, Churu
06.2025 - 07.2025
Worked as a Designer on a project for Design collection for a Fashion Show
CostomerCare Excecutive
Teleperformance
Mohali
03.2021 - 01.2023
Resolved an average of 80+ customer inquiries daily across phone, email, and chat, consistently achieving a 98% satisfaction rate.
Streamlined complaint resolution processes, reducing escalations by 30% and improving first-contact resolution.
Managed complex inquiries while maintaining 95% SLA compliance, documenting resolutions accurately in CRM for reliable follow-ups.
Resolved junior internal problems at senior level
Internship (ONLINE)
UDEMY
01.2022 - 02.2022
Company Overview: Online learning platform
Worked as a intern in fashion marketing ,1 month internship in UDEMY online.
Online learning platform
Internship
IZRA COUTURE
Chandigarh
02.2021 - 03.2021
Mange the team and guide them
Market Sourcing and VM
Education
Bachlor of Design - fashion
Lovely Professional university
Phagwara, Punjab
08.2025
Intermediate -
Army Publice School
Pathankot, Punjab
03.2016
High School -
Army Publice School
Pathankot, Punjab
03.2014
Skills
Basic knowledge of PHOTOSHOP
microsoft tools - excel, word, powerpoint
Languages
Hindi, Full Professional Proficiency
English, Full Professional Proficiency
Punjabi, Professional Working Proficiency
Hobbies and Interests
Writing
Traveling
Sketching
Acting
Modeling
Projects
Worked as student on design collection for Delhi Fashion Show In LPU (JAN 2020- MAY 2020)
DIL AAJ KAL Cover Song, Main lead as an actress for NN RAJINI PRODUCTION Youtube channel., 01/2019, https://youtu.be/x9N_t8g01-8 Wedding Lehenga Theme, 2019 MR. MOM Short Movie, Character was a village uneducated woman., 2017, https://youtu.be/x9N_t8g01-8 HUNTED HOUSE Short Movie, 2019, https://youtu.be/uQ-cjhVCK5M