Priti Kurian
Pune
Summary
Driven Senior Consulting professional having 9 years of IT professional experience, with 7+ years of experience in Salesforce CRM analysis and implementation. Extensive background in designing highly efficient end to end CRM solutions for Sales and Service with in-depth knowledge of Business across different domains. Optimistic, organized and flexible. Excellent persuasion and leadership skills. Excellent analytical, written and oral communication skills.
Overview
9
9
years of professional experience
8
8
Certification
Work History
SENIOR CONSULTANT
Deloitte Touche Tohmatsu LLC
PUNE
03.2021 - Current
- Introducing/Implementing Salesforce landscape for conventional CRM systems that involve Customer and Marketing, Life Sciences and Health Care systems.
- Leading the offshore development team, with daily interaction, to ensure timely progress and solution delivery to the client.
- Conducting gap analysis of system functionality and target requirements in design review sessions with the Architects across various connected applications.
- Manage activities between customer, senior management, implementation team, engineering, and technical support to resolve critical issues during initial implementation and post go-live.
SENIOR SOFTWARE ENGINEER
PRICEWATERHOUSECOOPERS
BANGLORE
10.2018 - 03.2021
- Worked as an Interim team lead at the absence of team lead and managed deployment activities, co-ordinated with fellow team mates and onshore stakeholder.
- Experience in Force.com Apex classes, Apex triggers, Visual force, Batch apex, Integration, REST,Force.com API, SOQL and SOSL, Salesforce App Exchange, JAVA, HTML and JavaScript.
- Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Health Cloud, CallCenter, Chatter & App-exchange applications.
- Worked on creating LWC screens for different types of pages for the client based on logics for accounts and services.
- Navigated these screens and functionalities using Flows and LWC combination.
SOFTWARE ENGINEER
ACCENTURE SERVICES PVT LTD
PUNE
07.2014 - 10.2018
- Analyzing, evaluating system program needs and providing documentation of system requirements including functional and technical specifications, workflow diagrams, and application solutions and providing support for end-user training.
- To be able to develop, maintain, create, and improve validation rules, workflows, visual force pages, apex customizations, lightning aura components, triggers, custom objects, fields, field sets and formulas.
- Testing, debugging and correcting errors in the programming language.
- Facilitate effective and proactive communication with key stakeholders and end user.
Education
B.TECH - INFORMATION TECHNOLOGY
USHA MITTAL INSTITUTE OF TECHNOLOGY, SNDT
MUMBAI01-2014
Skills
- Source and Version Control: Git, GitHub
- Agile/Scrum Methodology
- New Feature Development and Software Customizations
- Debugging and Troubleshooting
Certification
- SALESFORCE CERTIFIED ADMINISTRATOR
- SALESFORCE CERTIFIED SALES CLOUD CONSULTANT
- SALESFORCE CERTIFIED PLATFORM APP BUILDER
- SALESFORCE CERTIFIED PLATFORM DEVELOPER 1
- SALESFORCE CERTIFIED SHARING AND VISIBILITY ARCHITECT
- SALESFORCE CERTIFIED AI ASSOCIATE
- SALESFORCE CERTIFIED OMNISTUDIO DEVELOPER
- SALESFORCE CERTIFIED JAVASCRIPT DEVELOPER I
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- APPLAUSE AWARDS(05/2024)
- APPLAUSE AWARDS(10/2023)
- APPLAUSE AWARDS(05/2023)
- SPOT(01/2023)
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