Priti Mandal

Project: Global Edge Industry Solutions

Duration: June 2023– Present

• Analyzing Missing authorizations and providing the appropriate solutions utilizing SU53, STAUTHTRACE
• Resolving user access requests and troubleshooting authorization error across various System
• Role administration – Creation and updating of roles based on business requirements, adding FIORI apps & custom Catalogs, Updating Authorization in roles.
• Worked on cloud systems like SAC, Signavio for user access creation
• Used automation tools available in the repository as well as created new GUI Scripts to reduce manual efforts- Mass User Maintenance (SU10), User Master record comparison, Mass catalog creation & addition to roles.
• Extended Security System support in Cleanup activities and Trainings.

Project: PepsiCo Inc.- Food and Beverages

Duration: August 2022- June 2023

• Performed GB changes in all ESSA (Europe), PBNA & FLNA deployments, monitored tickets raised in ServiceNow by clients.
• User Administration- Creation, Password Resetting, Modifying access of roles as per requirement.
• Role administration – Creation and updating of roles based on business requirements. Adding T-codes, catalogs to the roles. Updating Authorization in roles, creation of Single roles, Composite roles, Role transport from DEV to PROD environment using Charm tool
• Updating SU24 data for T-codes and other applications.
• Performing role changes based on clients requirements.
• Worked on Mass User Maintenance - SU10
• FLNA SIT Support for Defect Resolution-Troubleshooting and resolving authorization issues using STAUTHTRACE, ST01, SU53
• Extended Cutover & Hypercare support for PBNA post go live to troubleshoot the issues and end user support
• FIORI issues resolution in S4 HANA implementation model
• Responsible for Business Role updates in GRC
• Created and maintained necessary project related documents

• Performed independent analysis on sales data as per request and modeled resulting data-Zoho CRM
• Worked on MS Excel and Tableau for the analysis
• Performed database analysis on Zoho Analytics
• Worked with IT team members on systems automation and advancement initiatives.
• Identified errors and performed root cause analysis to determine core issues.
• Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.

• Supervising, organizing daily operations of the organization & addressing operational issues and concerns
• Completed daily logs for management review.
• Analyzing product database and recommend suggestions to the management
• Processed customer orders, provided order status updates, and resolved inquiries.
• Provided administrative support with accurate document preparation such as daily logs & budget spreadsheets and data entry.
• Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
• Managed day-to-day department operations with effective workflow coordination.
• Analyzed and reported on operational data to identify trends and issues
• Oversaw inventory control, optimized stock turnover, and reduced carrying costs.
• Assisting with interviewing, hiring and on-boarding process
• Provided administrative support with accurate document preparation and data entry.