PRITI PATHAK
Accounts Payable
Nagpur
Summary
Accounts Payable Specialist with over 6 years of experience in managing comprehensive P2P operations, vendor management, query resolution, financial reporting, invoice lifecycle and invoice processing across various industries. Proven track record in problem-solving, ensuring process accuracy, and fostering strong relationships with vendors and cross-functional teams. Expertise in optimizing accounts payable processes and resolving vendor queries effectively. Committed to contributing to organizational success while pursuing continuous professional development.
Overview
7
7
years of professional experience
Work History
Business Operations Analyst and Accounts Payable Specialist
Centime Inc.
12.2024 - Current
- Executed daily manual payment batches with strict adherence to compliance and accuracy.
- Implemented multiple validation checks to prevent duplicate payments and ensure process integrity. Managed and resolved support tickets in coordination with internal teams and external clients.
- Collaborated with the engineering team to address and resolve client queries effectively.
- Tracked, monitored, and resolved system issues, ensuring timely corrective actions to maintain smooth operations.
- Increased customer satisfaction by analyzing feedback data and proposing actionable solutions.
Senior Fin-Ops Analyst
Amazon Development Center India Pvt. Ltd.
12.2021 - 12.2024
- Worked daily on vendor queries efficiently, with timely follow-ups to ensure SLA compliance and achieve customer satisfaction.
- Coordinated with internal stakeholders to resolve escalated vendor issues efficiently.
- Managed complex and dissatisfied vendor cases with professionalism, ensuring no impact on process quality.
- Delivered high levels of vendor satisfaction by providing accurate and prompt resolutions. Assisted internal stakeholders with process-related queries and system support.
- Built and maintained strong relationships with vendors and cross-functional teams to achieve process targets.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
Senior Associate
TATA Consultancy Services
01.2019 - 12.2021
- Processed and reviewed over 150 invoices daily, with 98.5% accuracy, using Trapeze software, ensuring accurate expense allocation to accounts and cost centers.
- Performed three-way matching of Purchase Orders (PO), Goods Receipts (GR), and Invoices to validate transactions.
- Verified and scrutinized vendor invoices in compliance with taxation rules and company policies.
- Utilized OCR (Optical Character Recognition) tools for efficient invoice verification.
- Processed and booked invoices in the Trapeze ERP system with high accuracy.
- Monitored and validated purchase order status for advance payment invoices.
- Addressed and resolved project-related queries, ensuring smooth work.
- Trained and supported new team members, maintaining culture of collaboration.
Education
Masters of Business Management - MBA
RTMNU
06-2022
Bachelors of commerce - B.COM
LAD College
05-2018
Senior Secondary - Class XII
LAD College
04-2015
Secondary - Class X
Maharashtra State Board
05-2013
Skills
- Accounts payable administration
- Proficient in Oracle ERP tools
- Excel proficiency
- Trapeze
- JIRA
- HubSpot
- Payee Central
- Invoice processing using OCR software
- Proficient in MS Office Suite
- Payment processing and reconciliation
- Vendor relationship management
- Analytical and problem-solving skills
- Process compliance and accuracy
- Data analysis and reporting in Excel
- Effective communication skills
- Cross-functional collaboration
Accomplishments
- Promoted to Senior Fin-Ops Analyst, 2023
- Zenith Award – Amazon - 2022
- Special Achievement Award - TCS - 2019
- BPS Champions League - Team Award - TCS - 2020
- BPS Star Performer Award - TCS - 2020
- Participated in Sports, School and College
Timeline
Business Operations Analyst and Accounts Payable Specialist
Centime Inc.
12.2024 - Current
Senior Fin-Ops Analyst
Amazon Development Center India Pvt. Ltd.
12.2021 - 12.2024
Senior Associate
TATA Consultancy Services
01.2019 - 12.2021
Masters of Business Management - MBA
RTMNU
Bachelors of commerce - B.COM
LAD College
Senior Secondary - Class XII
LAD College
Secondary - Class X
Maharashtra State Board