Priti Saran
Gurgaon
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
SKH SILA India Pvt Ltd
Gurgaon
2019.06 - Current
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Assisted in developing training materials for new hires involved in the program activities.
- Analyzed data collected during the course of the program operations and reported results accordingly.
- Reviewed customer feedbacks on a regular basis in order to identify potential areas of improvement in service delivery.
- Maintained positive relationships with vendors by monitoring their performance against agreed upon contractual terms.
- Created presentations outlining proposed solutions for addressing challenges encountered during program execution.
- Organized events such as conferences or seminars aimed at promoting awareness around specific topics relevant to the organization's mission statement.
- Participated actively in brainstorming sessions focused on improving existing processes or creating innovative approaches for delivering services more efficiently.
- Generated and delivered reports, program review presentations and other program status updates.
- Prioritized tasks and managed teams throughout multiple projects.
- Oversaw program compliance with requirements, schedule and budget.
- Worked closely with other departments to support program technical aspects and cost proposals.
- Collaborated with functional managers to develop program resource plans and assign program resources.
- Managed external client and business partner relationships.
Deputy Manager
Shivani locks Pvt Ltd
Faridabad
2017.09 - 2019.05
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Conducted training sessions for employees on quality assurance processes, techniques and tools.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Ensured effective implementation of corrective actions to resolve any identified issues or discrepancies in a timely manner.
- Provided technical guidance on quality control activities to support efficient operations.
- Analyzed customer feedback data to identify potential areas of improvement within the product life cycle process.
- Established procedures for inspection and testing of incoming raw materials, components and finished products prior to shipment.
- Identified root causes for defects by analyzing statistical data from test results, customer feedback and other sources.
- Collaborated with cross-functional teams in the development of new products and processes to ensure high levels of quality are maintained throughout the design phase.
- Investigated customer complaints regarding product quality issues and developed strategies for resolution.
- Created KPIs related to process performance metrics such as defect rate, scrap rate.
- Provided leadership in developing best practices for continuous improvement initiatives across all departments.
- Developed SOPs outlining quality control policies and procedures.
- Evaluated existing processes using lean principles such as Six Sigma and Kaizen methodologies.
- Assisted with supplier evaluation activities including vendor selection based on criteria such as cost effectiveness, delivery times.
- Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
- Collaborated with customers to develop quality control criteria for products based on customer needs and intended product applications.
- Managed team of technicians and inspectors to ensure adherence to product requirements.
- Managed company onboarding processes, interviewing and selecting new quality assurance personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Assistant Manager
Technico Industries Ltd
Bawal
2015.02 - 2017.09
- Conducted internal audits of processes, products, and systems to ensure compliance with quality standards.
- Analyzed data from quality control testing to identify areas of improvement.
- Evaluated supplier performance against pre-defined criteria and negotiated contract terms accordingly.
- Trained personnel on the use of new technologies or techniques designed to improve product reliability or safety standards.
- Investigated customer feedback and developed strategies for addressing complaints quickly and efficiently.
- Created reports detailing results from inspections, tests, investigations., that were used by senior management for decision making purposes.
- Documented all findings from investigations into non-conformances in order to track progress towards resolution.
- Set up procedures for verifying design outputs prior to their release into production environments.
Engineer
OCL Iron & Steel Ltd
Bhiwadi
2013.10 - 2015.02
- Assisted in the development and implementation of quality management systems.
- Reviewed customer requirements to ensure compliance with applicable regulations.
- Evaluated nonconforming products and services to determine root causes of defects.
- Conducted internal audits to assess conformance with established procedures.
- Performed data analysis and trending to identify areas for process improvement.
- Developed corrective action plans for identified issues and monitored effectiveness of resolutions.
- Provided training on new or updated quality policies, procedures, and standards.
- Inspected incoming materials and components for conformity with specifications.
- Investigated customer complaints related to product quality and reliability.
- Monitored supplier performance against contractual agreements and industry standards.
- Collaborated with other departments to ensure that quality objectives are met consistently.
- Documented processes for continuous improvement initiatives throughout the organization.
- Analyzed production data to identify trends in product or process performance deviations.
- Implemented best practices in problem solving techniques such as 8D methodology.
- Developed standard operating procedures for laboratory operations.
- Conducted periodic reviews of SOPs to ensure accuracy and currency.
- Participated in risk assessment activities related to new products or processes.
Engineer
Bright Autoplast Ltd
Pune
2013.01 - 2013.10
- Performed data analysis to identify root causes of quality issues and developed corrective actions.
- Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
- Developed and maintained Quality Assurance procedures in accordance with ISO 9001 standards.
- Assisted in the design and implementation of new processes for improved product quality.
- Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for accuracy.
- Evaluated supplier performance against established criteria such as quality standards, delivery times, cost targets.
- Conducted internal audits to ensure compliance with regulatory requirements and company policies and procedures.
- Monitored production activities to ensure conformance to established methods and procedures.
- Investigated non-conformances using problem solving techniques such as 8D or 5 Why's methodologies.
- Provided guidance in the development of sampling plans for incoming material inspections.
- Developed reports summarizing key metrics related to product quality including defect rates, cycle time reduction efforts.
Engineer
Starion India Pvt Ltd
Pune
2010.09 - 2013.01
- Performed data analysis to identify root causes of quality issues and developed corrective actions.
- Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
- Developed and maintained Quality Assurance procedures in accordance with ISO 9001 standards.
- Assisted in the design and implementation of new processes for improved product quality.
- Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for accuracy.
- Evaluated supplier performance against established criteria such as quality standards, delivery times, cost targets.
- Monitored production activities to ensure conformance to established methods and procedures.
- Provided guidance in the development of sampling plans for incoming material inspections.
- Developed reports summarizing key metrics related to product quality including defect rates, cycle time reduction efforts.
- Collaborated with cross-functional teams to develop solutions that improve overall product quality.
- Participated in continuous improvement initiatives by identifying opportunities for process optimization based on best practices from industry standards.
- Maintained records of all products manufactured in accordance with documentation requirements.
- Performed root cause analysis on failed components and products utilizing advanced analytical techniques.
- Performed root cause analysis for detected faults and developed corrective actions.
- Maintained ISO documents within manufacturing facilities to comply with applicable regulations.
- Contributed to root cause evaluation to mitigate risk and foster continuous improvement.
Education
Bachelor of Science - Mechanical Engineering
Uttar Pradesh Technical University
Bulandshahr, Uttar Pradesh05.2010
Skills
- Project Tracking
- Project Management
- Resource Allocation
- Project Planning
- Vendor Sourcing
- Procedure Development
- Project Development
- Root Cause Analysis
- Logistics Management
- Strategic Planning
- Cost Control
- Inventory Control
- Productivity Improvement
- Schedule Management
- Budget Preparation
- Purchasing and Procurement
- Cross-Functional Collaboration
- Quality Assurance and Control
- Quality Processes
- Performance Monitoring
- Supplier Relationship Management
- Continuous Improvement
- Problem-Solving Abilities
- Operation Monitoring
- MS Office
- Technical Proficiency
- Problem Resolution
- Report Writing
- Risk Management
- Audit Management
- Process Evaluations
- Lean Manufacturing Methodologies
- Product Development
- Strong Work Ethic
Certification
- Internal Auditor for IATF 16949:2016
- Internal Auditor for ISO14001:2015
- Internal auditor for ISO45001:2018
- Lead auditor for ISO9001:2015
- VDA 6.3 Process auditor
Languages
Hindi
First Language
English
Proficient (C2)
C2
Affiliations
- Localization project
- Quality Month Improvements project
- QUality circle
- Green belt project
References
References available upon request.
Timeline
Manager
SKH SILA India Pvt Ltd
2019.06 - Current
Deputy Manager
Shivani locks Pvt Ltd
2017.09 - 2019.05
Assistant Manager
Technico Industries Ltd
2015.02 - 2017.09
Engineer
OCL Iron & Steel Ltd
2013.10 - 2015.02
Engineer
Bright Autoplast Ltd
2013.01 - 2013.10
Engineer
Starion India Pvt Ltd
2010.09 - 2013.01
Bachelor of Science - Mechanical Engineering
Uttar Pradesh Technical University
- Internal Auditor for IATF 16949:2016
- Internal Auditor for ISO14001:2015
- Internal auditor for ISO45001:2018
- Lead auditor for ISO9001:2015
- VDA 6.3 Process auditor
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