PRITI SINGH
Assistant F&B Manager (Operations & Sales )
Hyderabad
Summary
Motivated professional experienced in team collaboration and organizational growth. Demonstrated strong interpersonal and communication skills, enhancing relationship management and presentations. Committed to achieving goals through a solid work ethic and analytical thinking.
Overview
1
1
Language
1
1
Certification
15
15
years of professional experience
Work History
Assistant F&B Manager (Operations and Sales)
Hotel Shree Venkateshwara Amusements, Hyderabad
03.2024 - Current
- Working as Asst.F&B Manager (Operations and Sales) at Shree Venkateshwara Amusements, Hotel Hyderabad 01/03/2024 till the date.
- Oversaw daily operations, enhancing customer service and optimizing workflow efficiency.
- Implemented training programs for staff, improving service quality and team performance.
- Developed and executed sales strategies, increasing revenue through targeted promotions.
- Managed inventory processes, ensuring timely restocking and minimizing waste.
Water Sports Sales Coordinator
Mercure Koodoo Resort Maldive
02.2023 - 05.2023
- Worked as Water Sports sales coordinator in Mercure koodoo resort Maldives from 18/02/2023 30/05/2023.
- Coordinated water sports activities, enhancing guest engagement and satisfaction through tailored experiences.
- Streamlined inventory management processes, ensuring availability of equipment and maximizing operational efficiency.
- Developed training programs for staff, improving service quality and boosting team performance in water sports.
- Facilitated communication between departments, leading to improved collaboration and seamless execution of events.
Sr. Sales Executive FB & Room Sales
Ellaa Hotels
08.2022 - 01.2023
- Worked as Sr. Sales Executive FB & room sales at Ellaa Hotels (22nd August to 25 January 2023) Hyderabad, Telangana, India.
- Developed strategic sales initiatives that enhanced room occupancy and increased overall revenue.
- Leveraged market analysis to identify new business opportunities, driving increased sales growth.
- Implemented targeted marketing campaigns that improved guest engagement and boosted sales performance.
- Cultivated strong relationships with clients, resulting in repeat business and high customer retention rates.
Assistant Event Manager
Catpro Events & Entertainment Ltd
08.2020 - 07.2022
- Worked as Asst Event Manager at Catpro Events & Entertainment Ltd (Hyderabad, India) from 1/08/2020 till 30/07/2022.
- Coordinated logistics for events, ensuring seamless execution and enhancing guest experience.
- Managed vendor relationships, negotiating contracts to secure optimal services and pricing.
- Developed event budgets, monitoring expenses to maintain financial efficiency and accountability.
- Supervised event staff, providing training and guidance to enhance team performance and service delivery.
Supervisor (Operation Executive)
GMR Hyderabad Airport
03.2018 - 06.2020
- Worked in plaza premium lounge as a supervisor (operation executive) from 12 March 2018 to 1 June 2020 (GMR Hyderabad Airport) Telangana, India.
- Oversaw daily operations, ensuring compliance with safety standards and enhancing workflow efficiency.
- Trained and mentored team members, improving service quality and fostering a collaborative environment.
- Managed inventory levels, optimizing stock availability and minimizing waste through effective forecasting.
- Implemented operational improvements, reducing turnaround times and enhancing customer satisfaction rates.
Senior Sales Executive
Leonia Resort Hyderabad
06.2017 - 01.2018
- Worked in Leonia Resort Hyderabad as a senior sales executive (12 Jun 2017 to 10 Jan 2018) in Telangana, India.
- Developed and implemented targeted sales strategies, enhancing revenue through effective client engagement.
- Cultivated strong relationships with key clients, resulting in increased customer loyalty and repeat business.
- Led cross-functional teams in executing promotional campaigns, driving awareness and boosting sales performance.
- Analyzed market trends to identify growth opportunities, positioning the company to capitalize on emerging demands.
Assistant Restaurant Manager
hylife brewing company
02.2017 - 06.2017
- Worked with hylife brewing company (standalone company) in Hyderabad Telangana (India) as Assistant Restaurant Manager Hyderabad for six months, (2nd 2017 to 28 Jun 2017). Telangana, India.
- Standalone company
- Trained and mentored staff on operational procedures, enhancing team efficiency and service quality.
- Managed inventory levels and supplier relationships, ensuring timely stock availability for seamless operations.
- Implemented new workflow processes that improved order accuracy and reduced customer wait times.
Butler
Taj Krishna Hotel Hyderabad
01.2014 - 10.2016
- Worked with Taj Krishna Hotel Hyderabad (Luxury Hotel) as a Butler from 2 Jan 2014 to 11 Oct 2016) in Telangana, India.
- Luxury Hotel
- Coordinated seamless guest services by anticipating needs, enhancing overall guest satisfaction and loyalty.
- Managed inventory and procurement processes, ensuring timely availability of high-quality supplies for operations.
- Developed and maintained professional relationships with guests, contributing to a welcoming and personalized experience.
- Executed detailed room service orders promptly, ensuring accuracy and maintaining high service standards.
Waitress Cum Hostess in F&B Service
Hotel Regenta One
04.2013 - 12.2014
- Worked as Waitress Cum Hostess in F&B Service at Hotel Regenta One (A Unit of Royal Orchid Hotels), Hyderabad from 18th Apr 2013 to 30th Dec 2014 Telangana, India.
- A Unit of Royal Orchid Hotels
- Managed guest seating arrangements, enhancing flow and efficiency during peak dining hours.
- Trained and mentored new staff on service protocols, improving team performance and service quality.
- Coordinated food and beverage orders, ensuring timely delivery and adherence to customer preferences.
- Assisted in inventory management, maintaining stock levels to ensure uninterrupted service operations.
Hostess
Hotel Royal Orchid Suites
04.2011 - 03.2013
- Worked at Hotel Royal Orchid Suites, Bangalore as Hostess for 2 April 2011 to 10 March 2013. India.
- Welcomed and seated guests promptly, enhancing the dining experience and ensuring a smooth flow.
- Managed reservation systems and optimized seating arrangements, increasing operational efficiency during peak hours.
- Communicated effectively with kitchen and wait staff, ensuring timely service and guest satisfaction.
- Assisted in training new staff on customer service standards and operational procedures, fostering team cohesion.
Education
Secondary - Science stream
Adarsh Saraswati Vidyalaya
Kanpur, Uttar Pradesh, India10th Pass - Science stream
Saraswati Balika Vidyalaya
Kanpur, Uttar Pradesh, IndiaMBA - Marketing and human resources
Manipal Sikkim University
01-2016
BHM&CT - undefined
HERITAGE INSTITUTE OF HOTEL AND TOURISM
Agra, Uttar Pradesh, India01-2011
Bachelor of Arts - Economics, Sociology & Politics
Kanpur University
Uttar Pradesh, India01-2010
Skills
Food Service Management
Inventory Management
Client management
Guest monitoring
Team Leadership
Problem Solving
Adaptability
Office tools
Communication Skills
Work ethic
Food styling
Certification
Did ODC in the following hotels: ● JP Palace, a five-star hotel in Agra Uttar Pradesh India. ● ITC Luxury’s star hotel, Agra, Utter Pradesh India. ● Clarks Amer five-star hotel, Agra utter Pradesh India
Interests
Net surfing with new updates, Travelling & Adventures
Training experience:
Completed Six Months of Industrial training in The Park five-star properties (Chennai) Tamil Nādu India as part of the course (hotel management).
Declaration:
I hereby declare that all the details furnished above are true to my knowledge.
Timeline
Assistant F&B Manager (Operations and Sales)
Hotel Shree Venkateshwara Amusements, Hyderabad
03.2024 - Current
Water Sports Sales Coordinator
Mercure Koodoo Resort Maldive
02.2023 - 05.2023
Sr. Sales Executive FB & Room Sales
Ellaa Hotels
08.2022 - 01.2023
Assistant Event Manager
Catpro Events & Entertainment Ltd
08.2020 - 07.2022
Supervisor (Operation Executive)
GMR Hyderabad Airport
03.2018 - 06.2020
Senior Sales Executive
Leonia Resort Hyderabad
06.2017 - 01.2018
Assistant Restaurant Manager
hylife brewing company
02.2017 - 06.2017
Butler
Taj Krishna Hotel Hyderabad
01.2014 - 10.2016
Waitress Cum Hostess in F&B Service
Hotel Regenta One
04.2013 - 12.2014
Hostess
Hotel Royal Orchid Suites
04.2011 - 03.2013
BHM&CT - undefined
HERITAGE INSTITUTE OF HOTEL AND TOURISM
10th Pass - Science stream
Saraswati Balika Vidyalaya
Secondary - Science stream
Adarsh Saraswati Vidyalaya
MBA - Marketing and human resources
Manipal Sikkim University
Bachelor of Arts - Economics, Sociology & Politics
Kanpur University