Quality Associate at Amazon with 1+ years of experience in detecting inconsistencies and conducting deep dives to ensure high standards of the catalog. Leveraging financial background and expertise in SQL, data analytics, and business intelligence to drive operational efficiency and improve quality metrics.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
6
6
Certifications
Work History
QUALITY ASSOCIATE
Amazon
Bengaluru
02.2022 - Current
Work primarily in US and UK marketplaces to help vendors improve their listings on Amazon
Perform quality checks for catalog images, product data, reviews and other attributes as per SOPs using Amazon's proprietary tools and search engines and suggesting appropriate fixes
Diving deep into a problem, performing RCA to understand the issues and recommending appropriate corrections to the vendors
Seamlessly multitask, handle additional responsibilities and Ad-Hoc tasks without impacting core deliverables
Perform verification tasks to high priority ad-hoc activities ensuring deliverables are on time and accurate, helping top level management to implement required changes
Directly work with other teams and assist them in their deliverables
Train the machine learning (ML) model and manually audit ASINs and ensure that corrections are pushed to all versions of the products so that there is reliability and correctness in the catalog
Assistance in reducing catalog inconsistencies by detecting defects over the set target for the year 2022, thus improving overall customer experience and customer trust.
Implement process improvements to increase productivity in quality assurance operations
Education
M. Com (Hons) - Finance
Tezpur University
Assam, India
07.2016 - 08.2021
Higher Secondary - Commerce
Darrang College
Assam, India
08.2013 - 05.2015
Skills
Data Analyticsundefined
Certification
The Complete SQL Bootcamp: Go from Zero to Hero- Udemy
Accomplishments
DATA ANALYTICS CONSULTING
KPMG, Online
Conduct Data Quality Assessment (DQA) to evaluate data quality and find gaps in data that can be filled by data providers
Analyze data with various statistical and analytical methods to detect patterns and trends in data
Extract insights from data and presented them in a way that is easy to understand through visualizations such as charts, graphs, and tables by creating a dashboard using Looker Studio (formerly Google Data Studio)
GLOBAL CONSUMER BANKING
Citi Bank., Online
Navigate the organizational landscape and product mix by identifying market needs, researching competition, ideating a solution, developing a product roadmap, and building a minimum viable product (MVP)
Segmentation and ideation of a new product using different frameworks
Pitch new product idea by documenting ideas in the form of a business case
Performance analysis and insights by analyzing data using statistical methods to examine patterns and trends in data
Campaign planning
Timeline
The Complete SQL Bootcamp: Go from Zero to Hero- Udemy
04-2023
QUALITY ASSOCIATE
Amazon
02.2022 - Current
Lean Six Sigma White Belt Certification – The Council for Six Sigma Certification
09-2021
Google Analytics for beginners – Google Analytics
09-2021
The Fundamentals of Digital Marketing – Google Digital Garage
03-2021
Career Edge – Knockdown the Lockdown – TCS iON
07-2020
Post Graduate Diploma in Computer Education (PGDCA)- CEC Academy