Summary
Overview
Work History
Education
Skills
Accomplishments
Bike ride,Playing Games,Travelling
Languages
Timeline
Generic
Pritom Saikia

Pritom Saikia

Mumbai

Summary

Experienced Production Manager successful maintaining consistent on-time delivery. Well-organized, proactive and resourceful in dealing with routine and complex production issues.

Overview

8
8
years of professional experience

Work History

Production Manager

Do it Creative Ltd.
09.2020 - Current
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Managed internal operational standards and productivity targets.
  • Analyzed production data and prepared reports for senior management.
  • Prepared and maintained production reports and personnel records.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.

Senior Client Associate

Solid Foundation Properties LLC
02.2020 - 09.2020


  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Trained new personnel regarding company operations, policies and services.
  • Developed and updated databases to handle customer data.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.

General Manager

KNM HOTEL
06.2018 - 12.2019


  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.

Relationship Executive

Axis Securities
12.2017 - 03.2018
  • Conducted field visits and met corporate customers for business development.
  • Developed, updated and maintained database of existing and potential customers.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Created and maintained databases to track customer discussions and preferences for accurate, updated records.

Customer Executive Officer

Airtel
02.2016 - 10.2016
  • Analyzed customer feedback and identified areas for improvement, leading to increased customer retention.
  • Managed customer service effectiveness by monitoring performance and assessing metrics.
  • Developed customer service scorecards to measure customer service performance.

Retail Sales Specialist

Herbalife International India Private Ltd
08.2015 - 01.2016
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
  • Increased sales and customer satisfaction through personalized servicing.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization.


Education

Bachelor of Science - Chemistry

Arya Vidyapeeth College
Guwahati
02.2018

Skills

  • Coordinate Production
  • Quality Inspections
  • Strong Leadership Abilities
  • Staff Management
  • Quality Control Standards
  • Operations Management

Accomplishments

    Projects:-

  • London Confidential
  • Bawri Chhori
  • Shiddat
  • Barun Rai and the House on the Cliff
  • Hello Jindagi
  • Heropanti 2
  • Jind Mahi
  • Mister Mummy
  • An Action Hero
  • Operation Mayfair
  • Sergeant
  • Neeyat

Bike ride,Playing Games,Travelling

I love to ride bikes,going for long ride.

I'm a gamer also. Love to play pc games as well as mobile.

Love to travel.

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
assamese
Bilingual or Proficient (C2)

Timeline

Production Manager

Do it Creative Ltd.
09.2020 - Current

Senior Client Associate

Solid Foundation Properties LLC
02.2020 - 09.2020

General Manager

KNM HOTEL
06.2018 - 12.2019

Relationship Executive

Axis Securities
12.2017 - 03.2018

Customer Executive Officer

Airtel
02.2016 - 10.2016

Retail Sales Specialist

Herbalife International India Private Ltd
08.2015 - 01.2016

Bachelor of Science - Chemistry

Arya Vidyapeeth College

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Pritom Saikia