Dedicated and organized Operations Manager with over 18+ years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. My extensive background in various hospitality sectors has equipped me with a deep understanding of the industry's nuances, enabling me to anticipate and exceed guest expectations. I have effectively managed teams of varying sizes, fostering a collaborative and positive work environment that motivates staff to consistently provide exceptional service,optimize resource allocation, maximize profitability, and drive customer loyalty.
Hotel Management professional with more than 17+years’ experience with reputed hotels, cruise liner, fast food, retail & entertainment industry. Advanced exposure in handling all restaurant operations including Bulk corporate bookings, banquet sales, brand awareness and Guest relations Demonstrated ability in regular monitoring of constant guest feedback and rendering prompt and efficient service Exceptional communication & interpersonal skills, blended with superior team management skills A good team player with ability to lead the team by example and motivate them to achieve desired objective Exploring challenging opportunities with an established organization in hotel industry