PRIYA BHARADWAJ
Airline/Logistics
Mumbai
Summary
Management professional with 30 + years of experience and knowledge in airlines and freight forwarding. Team player and result oriented individual with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adaptable to changing environments, streamlining processes accordingly. Willingness to take on new responsibilities and initiatives to meet organization goals.
Overview
31
31
years of professional experience
3
3
Languages
Work History
Asst. General Manager
Nippon Express (India) Pvt. Ltd.
04.2023 - Current
- Responsible for Business development
- Responsible for managing sales teams and achieving revenue budget by 20%
- Strategizing budgets and forecasts for future business plans.
- Collaborating with the Senior Management on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational process thereby streamlining daily tasks and improving overall efficiency.
- Develop and maintain customer relationships
- Meet airlines and shipping lines to develop relationships for better negotiation and smooth deliveries
- Review and analyze quarterly performance
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for business and service improvement.
Sr. Manager - Corporate Sales
Nippon Express (India) Pvt. Ltd.
12.2018 - 03.2023
- Responsible for Business development
- Responsible for managing sales team and achieving sales revenue budgets
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Analyze consolidated PAN India reports for corporate customers
- Held monthly meetings to create business plans to drive successful results.
- Conduct market analysis to develop and maintain customer relationships.
- Mentored junior staff members for skill development and career progression within the organization.
Asst. Business Development Manager-SAMEA
Cathay Pacific Cargo
12.2017 - 11.2018
- Supporting the Regional Cargo Manager SAMEA with Revenue & Yield management.
- Provide analytical reports to the RCM SAMEA, and contributing to the overall sales objectives.
- Maximize revenue by managing accounting & business process
- Pricing review and point of contact for sales contracts for regional revenue pricing policies.
- Collaborate and support sales teams for achieving revenue objectives and targets.
- Revenue control and risk management
- Analyze Revenue reports region wise to assist revenue and budget forecasting
- Creating long terms opportunities and allocating the same to the sales teams for achieving targets
- Proactively identifying opportunities for areas of growth
- Becoming an expert resource for internal customers on pricing and yield management matters
- Explore new markets and conduct route feasibility studies to increase revenues
- Work with Global forwarders to ensure growth with them in line with the head office initiatives
- Monitor incentive deals and review performance on monthly/quarterly basis
- Single point of contact for all Imports / Charter enquiries
- Give product presentations and updates to corporate clients/Shippers/Forwarders when required
- Assisting in meeting self & team revenue targets
- Review and analyze operational performance.
Cargo Account Manager - BOM
Cathay Pacific Cargo
03.2011 - 11.2017
- Ensure overall Revenue targets are met or exceeded through managing, developing and coordinating activities of Sales & Customer Service teams
- Identifying potential target accounts, manage existing accounts and strategically planning incremental future business
- Conducting regular analysis of business associates and action plan for non-performing accounts
- Responsible for new Agency appointments and for all freight receivables
- Promoting E-Freight
- Developing marketing promotions, keeping the trade informed on new initiatives
- Source and provide market intelligence and other relevant information that would directly or indirectly impact the organization
- Keep Operations and Customer service teams informed of special loads and ensure smooth handling .
- Liaise with HDQ for ad-hoc pricing as per market requirements and for space on critical sectors.
Manager Sales and Marketing - India
InterGlobe Enterprises (G.S.S.A - Etihad Airways)
05.2010 - 11.2010
Sales & Marketing Co-ordinator - India
Allied Aviation Pvt Ltd. (G.S.S.A for Etihad Airways)
10.2004 - 04.2010
Assistant Manager - Reservations
Allied Aviation Pvt Ltd. (G.S.S.A for Etihad Airways)
10.2004 - 04.2010
Asst. Manager Customer Services
Allied Aviation Pvt. Ltd. (GSA for FedEx / Alitalia / Iran Air / Swiss Cargo X-presso)
09.1997 - 09.2004
Cargo Assistant
Global Aviation Pvt. Ltd. (GSA Air Canada / Air New Zealand / Korean Air / Qantas)
01.1996 - 09.1997
Trainee Cargo Assistant
Elbee Airlines
07.1995 - 01.1996
Trainee Cargo Assistant
Saudi Arabian Airlines
08.1993 - 11.1993
Trainee Cargo Assistant
Air India
01.1993 - 05.1993
Education
Bachelor of Commerce -
Bombay University (Jai Hind College)
Honors diploma - undefined
NIIT
Diploma in Interior Designing - undefined
L.S. Raheja School of Arts
Skills
Team leadership expertise
Strategic Planning
Business Development
Selling and Negotiation Skills
Business operations knowledge
Relationship Management
Training and development
Interpersonal Effectiveness
Proficient in Microsoft Office and Basic computer utilities
Personal Qualifications
Bachelor of Commerce
Past Professional Experience
- 05/01/10, 11/08/10, InterGlobe Enterprises (G.S.S.A - Etihad Airways), Manager Sales and Marketing - India
- 10/01/04, 04/30/10, Allied Aviation Pvt Ltd. (G.S.S.A for Etihad Airways), Sales & Marketing Co-ordinator - India
- 09/22/97, 09/30/04, Allied Aviation Pvt. Ltd. (GSA for FedEx / Alitalia / Iran Air / Swiss Cargo X-presso), Asst. Manager Customer Services
- 01/15/96, 09/20/97, Global Aviation Pvt. Ltd. (GSA Air Canada / Air New Zealand / Korean Air / Qantas), Cargo Assistant
- 07/24/95, 01/14/96, Elbee Airlines, Trainee Cargo Assistant
- 08/12/93, 11/08/93, Saudi Arabian Airlines, Trainee Cargo Assistant
- 01/18/93, 05/14/93, Air India, Trainee Cargo Assistant
Personal Information
- Date of Birth: 09/01/71
- Marital Status: Married
Career Achievements
- Successful in: Targeting directions and avenues for growth
- Using a personal action plan to transform leaning into results
- Taking complete responsibility to develop the project plan, evaluate revenue and provide reports
- Strengths: Discicpline & determination to learn and strive for perfection
- To respect and compete professionally with competitors
- Knowing my capabilities and exploiting them to the fullest
- Having good communication and planning skills
- Ability to work efficiently under adverse conditions
- Deliver under stress, is reflected in a progressive record of achievements
- The ability to take on challenging assignments
- The ability to take initiative and convince others
- A well coordinated team player
- Drive for result-oriented hard work
- An analytical decision maker
References
Can be provided if necessary
Training
- Leadership training conducted by PWC through Nippon Logistics (2019)
- Authorized Shippers Sales Program conducted by FedEx (2002)
- Load & Trim conducted by Iran Air A300-600, 747SP - 100 / 200 (2001)
- Load & Trim sheet training conducted by Elbee Airlines F-27 (1995)
- Diploma in Dangerous Goods Regulations from Air India Staff College (1995)
- Diploma in Interior Designing from Bandra School of Arts
Timeline
Asst. General Manager
Nippon Express (India) Pvt. Ltd.
04.2023 - Current
Sr. Manager - Corporate Sales
Nippon Express (India) Pvt. Ltd.
12.2018 - 03.2023
Asst. Business Development Manager-SAMEA
Cathay Pacific Cargo
12.2017 - 11.2018
Cargo Account Manager - BOM
Cathay Pacific Cargo
03.2011 - 11.2017
Manager Sales and Marketing - India
InterGlobe Enterprises (G.S.S.A - Etihad Airways)
05.2010 - 11.2010
Sales & Marketing Co-ordinator - India
Allied Aviation Pvt Ltd. (G.S.S.A for Etihad Airways)
10.2004 - 04.2010
Assistant Manager - Reservations
Allied Aviation Pvt Ltd. (G.S.S.A for Etihad Airways)
10.2004 - 04.2010
Asst. Manager Customer Services
Allied Aviation Pvt. Ltd. (GSA for FedEx / Alitalia / Iran Air / Swiss Cargo X-presso)
09.1997 - 09.2004
Cargo Assistant
Global Aviation Pvt. Ltd. (GSA Air Canada / Air New Zealand / Korean Air / Qantas)
01.1996 - 09.1997
Trainee Cargo Assistant
Elbee Airlines
07.1995 - 01.1996
Trainee Cargo Assistant
Saudi Arabian Airlines
08.1993 - 11.1993
Trainee Cargo Assistant
Air India
01.1993 - 05.1993
Bachelor of Commerce -
Bombay University (Jai Hind College)
Honors diploma - undefined
NIIT
Diploma in Interior Designing - undefined
L.S. Raheja School of Arts