PRIYA BHARADWAJ
Airline/Logistics
Mumbai
Summary
Management professional with 30 + years of experience and knowledge in airlines and freight forwarding. Team player and result oriented individual with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Adaptable to changing environments, streamlining processes accordingly. Willingness to take on new responsibilities and initiatives to meet organization goals.
Overview
31
31
years of professional experience
3
3
Languages
Work History
Asst. General Manager
Nippon Express (India) Pvt. Ltd.
04.2023 - Current
- Responsible for Business development
- Responsible for managing sales teams and achieving revenue budget by 20%
- Strategizing budgets and forecasts for future business plans.
- Collaborating with the Senior Management on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational process thereby streamlining daily tasks and improving overall efficiency.
- Develop and maintain customer relationships
- Meet airlines and shipping lines to develop relationships for better negotiation and smooth deliveries
- Review and analyze quarterly performance
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for business and service improvement.
Sr. Manager - Corporate Sales
Nippon Express (India) Pvt. Ltd.
12.2018 - 03.2023
- Responsible for Business development
- Responsible for managing sales team and achieving sales revenue budgets
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Analyze consolidated PAN India reports for corporate customers
- Held monthly meetings to create business plans to drive successful results.
- Conduct market analysis to develop and maintain customer relationships.
- Mentored junior staff members for skill development and career progression within the organization.
Asst. Business Development Manager-SAMEA
Cathay Pacific Cargo
12.2017 - 11.2018
- Supporting the Regional Cargo Manager SAMEA with Revenue & Yield management.
- Provide analytical reports to the RCM SAMEA, and contributing to the overall sales objectives.
- Maximize revenue by managing accounting & business process
- Pricing review and point of contact for sales contracts for regional revenue pricing policies.
- Collaborate and support sales teams for achieving revenue objectives and targets.
- Revenue control and risk management
- Analyze Revenue reports region wise to assist revenue and budget forecasting
- Creating long terms opportunities and allocating the same to the sales teams for achieving targets
- Proactively identifying opportunities for areas of growth
- Becoming an expert resource for internal customers on pricing and yield management matters
- Explore new markets and conduct route feasibility studies to increase revenues
- Work with Global forwarders to ensure growth with them in line with the head office initiatives
- Monitor incentive deals and review performance on monthly/quarterly basis
- Single point of contact for all Imports / Charter enquiries
- Give product presentations and updates to corporate clients/Shippers/Forwarders when required
- Assisting in meeting self & team revenue targets
- Review and analyze operational performance.
Cargo Account Manager - BOM
Cathay Pacific Cargo
03.2011 - 11.2017
- Ensure overall Revenue targets are met or exceeded through managing, developing and coordinating activities of Sales & Customer Service teams
- Identifying potential target accounts, manage existing accounts and strategically planning incremental future business
- Conducting regular analysis of business associates and action plan for non-performing accounts
- Responsible for new Agency appointments and for all freight receivables
- Promoting E-Freight
- Developing marketing promotions, keeping the trade informed on new initiatives
- Source and provide market intelligence and other relevant information that would directly or indirectly impact the organization
- Keep Operations and Customer service teams informed of special loads and ensure smooth handling .
- Liaise with HDQ for ad-hoc pricing as per market requirements and for space on critical sectors.
Manager Sales and Marketing - India
InterGlobe Enterprises (G.S.S.A - Etihad Airways)
05.2010 - 11.2010
Sales & Marketing Co-ordinator - India
Allied Aviation Pvt Ltd. (G.S.S.A for Etihad Airways)
10.2004 - 04.2010
Assistant Manager - Reservations
Allied Aviation Pvt Ltd. (G.S.S.A for Etihad Airways)
10.2004 - 04.2010
Asst. Manager Customer Services
Allied Aviation Pvt. Ltd. (GSA for FedEx / Alitalia / Iran Air / Swiss Cargo X-presso)
09.1997 - 09.2004
Cargo Assistant
Global Aviation Pvt. Ltd. (GSA Air Canada / Air New Zealand / Korean Air / Qantas)
01.1996 - 09.1997
Trainee Cargo Assistant
Elbee Airlines
07.1995 - 01.1996
Trainee Cargo Assistant
Saudi Arabian Airlines
08.1993 - 11.1993
Trainee Cargo Assistant
Air India
01.1993 - 05.1993
Education
Bachelor of Commerce -
Bombay University (Jai Hind College)
Honors diploma - undefined
NIIT
Diploma in Interior Designing - undefined
L.S. Raheja School of Arts
Skills
Team leadership expertise
undefinedPersonal Qualifications
Bachelor of Commerce
Past Professional Experience
- 05/01/10, 11/08/10, InterGlobe Enterprises (G.S.S.A - Etihad Airways), Manager Sales and Marketing - India
- 10/01/04, 04/30/10, Allied Aviation Pvt Ltd. (G.S.S.A for Etihad Airways), Sales & Marketing Co-ordinator - India
- 09/22/97, 09/30/04, Allied Aviation Pvt. Ltd. (GSA for FedEx / Alitalia / Iran Air / Swiss Cargo X-presso), Asst. Manager Customer Services
- 01/15/96, 09/20/97, Global Aviation Pvt. Ltd. (GSA Air Canada / Air New Zealand / Korean Air / Qantas), Cargo Assistant
- 07/24/95, 01/14/96, Elbee Airlines, Trainee Cargo Assistant
- 08/12/93, 11/08/93, Saudi Arabian Airlines, Trainee Cargo Assistant
- 01/18/93, 05/14/93, Air India, Trainee Cargo Assistant
Personal Information
- Date of Birth: 09/01/71
- Marital Status: Married
Career Achievements
- Successful in: Targeting directions and avenues for growth
- Using a personal action plan to transform leaning into results
- Taking complete responsibility to develop the project plan, evaluate revenue and provide reports
- Strengths: Discicpline & determination to learn and strive for perfection
- To respect and compete professionally with competitors
- Knowing my capabilities and exploiting them to the fullest
- Having good communication and planning skills
- Ability to work efficiently under adverse conditions
- Deliver under stress, is reflected in a progressive record of achievements
- The ability to take on challenging assignments
- The ability to take initiative and convince others
- A well coordinated team player
- Drive for result-oriented hard work
- An analytical decision maker
References
Can be provided if necessary
Training
- Leadership training conducted by PWC through Nippon Logistics (2019)
- Authorized Shippers Sales Program conducted by FedEx (2002)
- Load & Trim conducted by Iran Air A300-600, 747SP - 100 / 200 (2001)
- Load & Trim sheet training conducted by Elbee Airlines F-27 (1995)
- Diploma in Dangerous Goods Regulations from Air India Staff College (1995)
- Diploma in Interior Designing from Bandra School of Arts
Timeline
Asst. General Manager
Nippon Express (India) Pvt. Ltd.
04.2023 - Current
Sr. Manager - Corporate Sales
Nippon Express (India) Pvt. Ltd.
12.2018 - 03.2023
Asst. Business Development Manager-SAMEA
Cathay Pacific Cargo
12.2017 - 11.2018
Cargo Account Manager - BOM
Cathay Pacific Cargo
03.2011 - 11.2017
Manager Sales and Marketing - India
InterGlobe Enterprises (G.S.S.A - Etihad Airways)
05.2010 - 11.2010
Sales & Marketing Co-ordinator - India
Allied Aviation Pvt Ltd. (G.S.S.A for Etihad Airways)
10.2004 - 04.2010
Assistant Manager - Reservations
Allied Aviation Pvt Ltd. (G.S.S.A for Etihad Airways)
10.2004 - 04.2010
Asst. Manager Customer Services
Allied Aviation Pvt. Ltd. (GSA for FedEx / Alitalia / Iran Air / Swiss Cargo X-presso)
09.1997 - 09.2004
Cargo Assistant
Global Aviation Pvt. Ltd. (GSA Air Canada / Air New Zealand / Korean Air / Qantas)
01.1996 - 09.1997
Trainee Cargo Assistant
Elbee Airlines
07.1995 - 01.1996
Trainee Cargo Assistant
Saudi Arabian Airlines
08.1993 - 11.1993
Trainee Cargo Assistant
Air India
01.1993 - 05.1993
Bachelor of Commerce -
Bombay University (Jai Hind College)
Honors diploma - undefined
NIIT
Diploma in Interior Designing - undefined
L.S. Raheja School of Arts
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