Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
References
Timeline
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Priya Chandran Ravi

Priya Chandran Ravi

Chennai

Summary

A result-oriented professional with 7 years of experience in retail ecommerce industry. High on ownership and a highly-motivated professional with desire to take on new challenges. Strong work ethic, dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. . Adept at working effectively unsupervised and quickly mastering new skills. Believe in maintaining high standards and “bias for action” always.

Overview

7
7
years of professional experience

Work History

Operations Manager

Salesduo
Chennai
07.2022 - 07.2023
  • Joined Salesduo, a full service amazon agency helping brands with predictable, hands-free amazon growth in July 2022 as an Operations manager
  • Managed and streamlined Amazon & Walmart vendor/seller accounts, enhancing opportunities for increased sales.

Subject Matter Expert

Amazon
Chennai
04.2020 - 06.2020
  • Promoted as “Subject Matter Expert” in Q1 2020
  • Part of Selection enrichment team, which focuses on backfilling missing information in catalog
  • I work as the SPOC & SME for WW nodes (NA/EU/Romania/CN/MENA regions) for the team
  • Contributed to onboarding and streamlining the process, resulting in exceeding year end goal ahead of timelines
  • Created a Quicksight dashboard to track operational and business metrics for the program, as well as generate reports on metrics
  • Received “Dare to try” award for establishing metrics for the program that showcased the achievement to leadership and stakeholders.

Senior Associate

Amazon
Chennai
04.2018 - 03.2020
  • Promoted to Senior Associate - Catalog in Q1'2018 and consistently achieved deliverables above expectations.
  • Achieved 175% productivity in 2019 and maintained a perfect Quality Score of 100%, earning the top ranking among leads on the team.
  • Implemented six process improvement ideas, which resulted in 3.04 HC savings.
  • I was part of critical projects such as Project Bounty, Amazon B2B
  • I helped on-board automated item set up (ACS) for Consumables product line and played a vital role in improving the adoption rate
  • Acted as a SPOC for Consumables product line and frequently interacted with stakeholders in US and maintained a streamlined process
  • Launched new templates for private brand products by testing and working with Template management team
  • Received “Einstein” award for developing a tool for automatically raising queries to vendors on the product data submitted and scaled it to all teams across the org

Catalog Associate

Amazon
Chennai
06.2016 - 03.2018
  • Joined Amazon in June 2016 as Catalog Associate in US Consumables New Item Setup team
  • Cross trained in all six GL's under US Consumables and consistently exceeded deliverables
  • In 2017, delivered 161% productivity against the target with a Quality Score of 99.80% and SLA 73%
  • Implemented three process improvement ideas resulting in 2.13 HC savings for the team.
  • Managed Bricks and Mortar process independently, overseeing the entire volume and training a backup associate for seamless delivery.
  • Supported daily work allocation tracking for the team and weekly dashboard review for reduction of ageing cases
  • Helped launch a confidential project for private brands
  • Won two R&R awards (First among equals & Customer delight)

Education

MBA, HRM -

Anna University, Chennai
01.2016

B.A Sociology -

Stella Maris college, Chennai
01.2010

Skills

  • Process Management
  • Project Management
  • Data analysis
  • Gap analysis
  • Workflow Optimization
  • RCA
  • COE
  • New process implementation
  • MS Excel
  • MS Word
  • Reporting

Accomplishments

  • Was selected and participated in the Republic Day Camp, 2009 at New Delhi and represented Tamil Nadu directorate.
  • Participated in Prime minister’s rally, 2009 at New Delhi.
  • Passed NCC 'B' & 'C' certificates with 'A' grade.
  • Held the post of 'Cadet Under Officer', NCC for the year 2008-09, at 1 Tamil Nadu girls battalion, NCC and Stella Maris College NCC unit.
  • Bagged three Extra Mile awards, two customer delight and one First among equals awards

Languages

Tamil
First Language
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2

Affiliations

  • Trained Carnatic singer, won several prizes and won bronze medal in singing at RDC camp, 2009.
  • Performed in annual employee events in Amazon

References

References available upon request.

Timeline

Operations Manager

Salesduo
07.2022 - 07.2023

Subject Matter Expert

Amazon
04.2020 - 06.2020

Senior Associate

Amazon
04.2018 - 03.2020

Catalog Associate

Amazon
06.2016 - 03.2018

MBA, HRM -

Anna University, Chennai

B.A Sociology -

Stella Maris college, Chennai

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Priya Chandran Ravi