Priya Chaudhary
Mumbai
Summary
Dynamic Team Leader at Digitide Solution Ltd, skilled in motivational leadership and performance evaluation. Successfully enhanced customer satisfaction and retention through effective team collaboration and training initiatives. Proven ability to resolve issues and improve processes, fostering a positive work environment that drives team success and operational excellence.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Team Leader
Digitide Solution Ltd
Navi Mumbai
04.2021 - Current
- Assisted team members in daily operations and task completion.
- Communicated effectively with team to ensure smooth workflow.
- Supported onboarding and training for new team members.
- Participated in team meetings to share ideas and feedback.
- Maintained a positive work environment through teamwork and cooperation.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Education
Bachelor of Commerce - Commerce
K J Somaiya
Mumbai, India 06.2017 - 03.2020
Skills
- Team building
- Employee training
- Performance evaluation
- Task delegation
- Effective communication
- Motivational leadership
- Team collaboration
- Issue resolution
- Complaint resolution
- Goal setting
- Client service
- Giving constructive feedback
- SOP adherence
- Overseeing daily activities
- Call center operations
- Team supervision
- Problem-solving
- Process improvement
- Verbal and written communication
- Quality improvement
- Technical support
- Performance improvement
Languages
Hindi
First Language
Hindi
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
Affiliations
- I have awarded in YSL product on month on month June'25 till Dec'25
Timeline
Team Leader
Digitide Solution Ltd
04.2021 - Current
Bachelor of Commerce - Commerce
K J Somaiya
06.2017 - 03.2020