Priya Chauhan
Chandigarh
Summary
Extremely motivated to constantly develop my skills and grow professionally.
Overview
2
2
years of professional experience
Work History
Customer Support Specialist
Teleperformance
Chandigarh
08.2022 - Current
- Assisted customers with product installation, troubleshooting, and usage questions.
- Investigated customer complaints regarding product quality or service rendered.
- Prepared daily activity reports summarizing activities related to customer support requests.
- Ensured customer satisfaction through effective communication skills and problem resolution techniques.
Education
MBA - Human Resources Management
HPUBS
Shimla07-2022
BBA -
Center of Excellence
Shimla08-2018
Skills
- Customer service excellence
- [Product or Service] support
- Appointment Scheduling
- Quality Assurance
- Sales Support
- Technical Troubleshooting
- Customer Relationship Management (CRM)
- Online Chat Support
Timeline
Customer Support Specialist
Teleperformance
08.2022 - Current
MBA - Human Resources Management
HPUBS
BBA -
Center of Excellence