Dhruv Gajare
HDFC Concierge Service Sr. Executive
Mumbai City
Summary
Highly communicative professional with more than 1.5 years of expertise as Concierge for high-end hotel chains and flight cancellation or reschedule . Team player provides exceptional guest service. Background in industry positions at luxury resorts where client satisfaction is of utmost importance. Polished Concierge services with exceptional qualifications in hospitality management. Dynamic and personable and well-versed in travel arrangements.
Overview
3
3
years of professional experience
1
1
Certification
1
1
Language
Work History
Lifestyle Concierge
Aspire Lifestyles
Mumbai City
07.2022 - Current
- Organized memorable events for clients, ensuring attention to detail and successful execution of plans.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Maintained high level of professionalism and discretion when dealing with guests.
- Developed relationships with local businesses to secure discounts and special offers for guests.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Education
Commerce
04.2001 - 5 2021
- [6.76] GPA/CGPA
H.S.C - Commerce
02.2018
SSC - Commerce
03.2024 - 3 2016
Skills
Exceptional communication
Calendar Management
Budgeting and finance
Project management proficiency
Vendor interaction
Guest Relations
Other Qualifications
- ADVANCE DIPLOMA IN FINANCIAL ACCOUNTING (ADFA) FROM GB+TECHNOLOGIES
- COMPLETED ONE YEAR COURSE FROM FRINKFINN INSTITUTE
Personal Information
- Date of Birth: 06/09/01
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Extracurricular Activities
Participated in various Hindi speaking competitions and earned certificates. Participated in sports activities and earned certificates and medals.
Disclaimer
I hereby declare that the details given above are true and best to my knowledge and belief.
Certification
Frankfinn Institute of Air Hostess Training - Diploma
Cricket, Chess, Listening Music's and Watching Movies
In my spare time, I enjoy playing cricket and listening to music, primarily classical and rap.
Timeline
M.N English High School - SSC, Commerce
03.2024 - 3 2016
Lifestyle Concierge - Aspire Lifestyles
07.2022 - Current
Frankfinn Institute of Air Hostess Training - Diploma
06-2019
Lords Universal College - , Commerce
04.2001 - 5 2021
Sanskar Dham College - H.S.C, Commerce