Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Additional Information
Timeline
GeneralManager

Priya Dharshini

Bengaluru,KA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Fraud Analyst

EMPOWER
10.2023 - Current
  • Through IJP I have moved to the team called fraud analytics and intelligence working as a Fraud analyst for the team my responsibilities include detecting and preventing fraudulent activities by analyzing transaction data and monitoring financial activities for suspicious behavior
  • I work on various processes such as identifying duplicate Social security numbers (SSN's)
  • My roles involve verifying the identity of individuals using government tools, analyzing their data, determining the correct SSN as per the Scenario
  • I also work on the fraud model process, where I Investigate potential fraud based on identified red flags
  • We receive daily reports from our onshore team, and I conduct research on these and flags to identify and suspect Fraudsters, depending on the Probability and Specifies of each case, I then work to clear the red flags
  • I handle various reports and emails based on my team's requirements.
  • Implemented internal controls to maintain integrity and accuracy of financial records.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Developed and implemented procedures to detect and prevent fraud.
  • Summarized all key information regarding investigation into detailed report for delivery to client.

Specialist in DOC MANANGEMENT

EMPOWER
01.2022 - 10.2023
  • Working as a Specialist Doc Manager for the Return Check Process necessitates writing checks to PPT addresses and validating all the information in our records
  • Maintaining accuracy and competence with regard to the details as stated in the Service Request
  • Perform a simple SSN search, special processing, and global restrictions
  • Verify the name and address on the PPT in our records before moving through with the reprint
  • We employ instruments like Cirrus, LEXIS-NEXIS, CSAS, and ONBASE
  • Make an Enabling report for the team members.
  • Followed all company policies and procedures to deliver quality work.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Maintained database systems to track and analyze operational data.

Senior Associate

First American (India) pvt ltd
08.2016 - 07.2017
  • Working as Senior associate in the process of Loan review solutions which involves a standard pre-close audit to determine whether the file meets client requirements to ensure stability and insurability of the loan and guard against fraud
  • Additionally audit components can be requested by the client with fair compensation of work performed by first american.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Completed daily logs for management review.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.

Associate

ISG Nova Soft Technologies Limited
10.2014 - 08.2016
  • Working as an Associate in the process Bankruptcy Management Solution which involves researching the best Solution/Option available to the Mortgagee like special loans and Fixed Loans
  • Also, requesting the documents required
  • These solutions are determined based on the hardship affidavit and Mortgage Documents
  • Additional Responsibilities: Discussing daily/weekly inventory report with team leader or Manager
  • Maintaining the productivity report of the team and calculate the complexity of each request
  • Managing Client queries and e-mails.

Process Executive

Infosys BPO ltd
06.2013 - 06.2014
  • 1 year of experience in Mortgage domain, under the process 'Data Conversion'
  • This process is the 1st level where Loans are loaded to system from Client
  • The basic functionality of the 'Data Conversion' team includes processing client requests like verification of documents with the Systems details, Correction of data, Approval of loans on basis of document verification and other similar related queries and eventually forwarding those to the LOB's
  • Quality Check of the loans Processed
  • Responsible for attending issue call with Client (Sometimes).
  • Investigated basic issues and escalated more complicated concerns.
  • Prepared accurate documents for customer and business needs.
  • Evaluated ongoing processes for possible enhancements and beneficial changes to best practices.

Education

BCOM - Accounting And Finance

Sri Jadhaguru Renucharaya School
Bengaluru, India
05.2023

Skills

  • Fraud Detection
  • Procedure review
  • Microsoft Outlook, Word, and Excel
  • Basic functions in Excel
  • Power BI & tableau
  • SQL and Python
  • Microsoft Access (Basic)

Certification


  • [DATA ANALYST], [Excelr Institution]
  • [DATA SCIENCE], [Excelr Institution]



Accomplishments

  • Achieved [100% result] by completing Assigned PEO Project with accuracy and efficiency.
  • Rewards and Recognition have received for completing the Assigned work within the time frame.


Additional Information

Internship Experience


HR Analytics Inter


Aivariant company (through ExcelR Institutions) Bengaluru

01st June 2023 to 31st August 2023


  • Completed a Project on HR Analytics ,analyzing employee data to improve HR Processes.
  • Utilized advanced analytical techniques to identify trends and insights
  • Achieved certification in HR Analytics through rigorous coursework and practical application


Timeline

Fraud Analyst

EMPOWER
10.2023 - Current

Specialist in DOC MANANGEMENT

EMPOWER
01.2022 - 10.2023

Senior Associate

First American (India) pvt ltd
08.2016 - 07.2017

Associate

ISG Nova Soft Technologies Limited
10.2014 - 08.2016

Process Executive

Infosys BPO ltd
06.2013 - 06.2014


  • [DATA ANALYST], [Excelr Institution]
  • [DATA SCIENCE], [Excelr Institution]



BCOM - Accounting And Finance

Sri Jadhaguru Renucharaya School
Priya Dharshini