Professional with solid experience in product management and development. Proven track record of driving impactful results through innovative solutions and strategic thinking. Strong focus on team collaboration, adaptability, and achieving goals. Expertise in market analysis, customer engagement, and cross-functional coordination ensures reliability and flexibility in meeting changing needs.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Product Expert
Health and Glow Private Limited
04.2023 - Current
Retail experience skills include communication, time management, and product knowledge. Other skills include active listening, attention to detail, problem solving, leadership, and patience.
Communication
Customer service: Communicate with customers to provide a good experience
Teamwork: Communicate with other team members to help with sales or other tasks
Time management
Prioritize: Set aside time for tasks like checking in with team members and opening and closing the store
Product knowledge
Explain benefits: Understand how a product works and explain its benefits to customers
Demonstrate: Lead demonstrations using the product
Active listening
Give full attention: Give customers your full attention when they are speaking
Attention to detail
Remember details: Learn personal details about customers to build relationships
Be accurate: Be accurate with every transaction, such as when managing inventory or cash registers
Problem solving
Understand challenges: Understand challenges that arise in a retail business and overcome them
Leadership
Help out: Step up and help out when needed, even if you don't have a leadership role
Patience and understanding
Listen and wait: Listen to customers and wait for them to express their needs
Medical office administration
Shepherd nursing home pharmacy
01.2021 - 04.2023
Managed master calendar and scheduled appointments for providen based on optimal patients foods and clinician availability
Contributed to and helped lead employee staff meetings, reporting trends in procedures advising leadership on resources needed and preparing information to be disseminated
Supported office staff and operational requirements with administrative tasks
Typing 30 rpm
Electronic medical records
Inventory overnight
Payment collections
Medical records management
Outpatients care
Medical billing and coding
Good telephone etiquette
Medical office assistant
Makkal Marunthagam
01.2021 - 12.2021
Audited customer files to verify medical necessity and satisfaction of coverage criteria
Restocked each medical room with adequate supply of medications and supplies in preparation for patients
Managed office logistics by scheduling appointments, maintaining files and collecting payments
Manages office bookkeeping with insurance and patients payments
Education
Bachelor Of Science - computer science
Bhakthavatchalam College
01.2017 - 01.2020
Skills
POS System
Active Listening
Team Handling
Stocking and Replenishing
Time Management
Multitasker
Shift allocation SPOC
Good telephone etiquette
Self-motivator
MS Office
Excel
Store Handling
Certification
Makeup Artistry, Angels Blush Academy, Kodambakkam, Tamil Nadu
Executive (Brand Survey) at Ayu Health (www.ayu.health) alias Plus Health Tech Ventures Private LimitedExecutive (Brand Survey) at Ayu Health (www.ayu.health) alias Plus Health Tech Ventures Private Limited