Priya Ganapathy Thukkamuthu
Vice President-Transaction Banking- Client Onboarding
Bangalore
Summary
Performance-driven Vice President with +8 years in AML/KYC Client on-Boarding within Retail Banking, Investment Banking and Transaction Banking sectors.. With first hand experience in aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
12
12
years of professional experience
2014
2014
years of post-secondary education
Work History
Vice President- Transactions Banking - Client On-Boarding and Due Diligence
Goldman Sachs India Services Pvt Ltd
09.2023 - Current
- Managing a team of +7 members , within the Client onboarding and Rolling Review space of the Transaction Banking division of Goldman Sachs
- Foreseeing risk and regulatory adherence to procedures in place and initiating enhancement in tool, controls and process accordingly.
- Review AML/KYC policies per the US Patriotic Acts and other relevant Anti Money Laundering policies applicable per the jurisdiction of the parties involved.
- Liaise with Sales, Compliance, Risk and Legal to adhere with the firm's policy and to ensure a seamless account set up for the fund.
- Managing the process and pipeline, per priority in consensus with the sales team and delegate to team members accordingly.
- Data maintenance and Reporting of volumes and criticalities on a regular basis to management.
- Training new joiners and handhold Juniors in the team through the onboarding process as a Subject Matter Expert.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Devised and presented business plans and forecasts to board of directors.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Managed financial, operational and human resources to optimize business performance.
- Initiated strategy to drive company growth and increase market share and profitability.
- Monitored key business risks and established risk management procedures.
- Oversaw business-wide changes to modernize procedures and organization.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Created succession plans to provide continuity of operations during leadership transitions.
- Formulated and executed strategic initiatives to improve product offerings.
- Communicated business performance, forecasts and strategies to investors and shareholders.
Operations Associate -Investment Banking- Client On-Boarding and Due Diligence
Goldman Sachs India Services Pvt Ltd
08.2018 - 08.2022
- India On Boarding: Due diligence on clients (both foreign and domestic) who wish to trade in the India markets via GS as a broker.
- Review AML/KYC policies per the US Patriotic Acts and other relevant Anti Money Laundering policies applicable per the jurisdiction of the parties involved.
- Liaise with Sales, Compliance and Legal to adhere with the firm's policy and to ensure a seamless account set up for the fund.
- Managing the process and pipeline, per priority in consensus with the sales team and delegate to team members accordingly.
- Data maintenance and Reporting of volumes and criticalities on a regular basis to management.
- Training new joiners and handhold Juniors in the team through the onboarding process as a Subject Matter Expert.
- Process enrichment and automation ideation to improve efficiency and place controls to mitigate risk factors in process.
- To be at the forefront of issue identification and timely escalations management.
- Detection of Clients with Negative news/information and also clients are screened regularly and escalate if there is any anomalous activity and highlight them to compliance for Enhanced Due Diligence.
- Deal with PEP screening, Negative Media screening, OFAC screening, USA Patriot Act screening and verification of the client (Individual and Entity).
- Audits: Coordinating with the regulatory agencies and law enforcement body as and when required and provide walkthrough of the documentation on regular basis.
Senior Process Associate/SME - Personal and Business Banking- Concerns and Queries
Royal Bank of Scotland group
06.2013 - 05.2016
- Company Overview: Business Services
- Assist operations pertaining to the area of Account Opening in line with KYC Guidelines and Customer Identification Documentation requirements.
- Surveillance and Facilitation of Transactions in and out of customer's accounts through Regular payments and other modes.
- Advice customer on queries regarding the tax redeemable accounts in accordance with the HMRC regulations.
- Resolving issues pertaining to Regular Payments, Card Payments, Point of sale payments, Online banking etc.
- Acquiring information/assistance from the respective teams in case of complaints of customer from Sanctioned countries or funds directing towards Sanctioned countries or red flag entities by the Bank.
- Tracing and establishing the destination of fraudulent or unidentified transactions on customer's account, and accordingly facilitate the affected customer.
- Contributing to reduction of elements of Risk and Operational efficiency into the process.
- Assisting Team Manager in migration of processes and streamlining process guidelines and workflow.
- Prepare process documents to streamline the existing process by conducting brainstorming session among team members.
- Taking ownership of the escalations and provide superior customer service in resolving their issues.
- Training for new joiners.
- Floor support and team data management.
- In charge of team huddles and weekly team activities.
- Business Services
Education
MBA - Finance and Human Resource
Master - International Studies
Bachelor of Social Work - undefined
Skills
Thorough
Accomplishments
- Academic proficiency Awards- For three consecutive years: 2006-07, 2007-08 and 2008-09
- Best Out-Going student of the department of Social Work, 2006-2009 Batch
- Second Rank in BSW (2006-2009 Batch)
- Best Employee of the month- June 2014, October 2014, February 2015, December 2015, February 2016 and March 2016 for exceeding performance and adherence to quality controls.
- 5 times Spot Ovations for initiatives contributing process streamlining, Quality controls, Adherence to due diligence, Training and process documentation and CSR activities
Functional Strength
- Regulatory Compliance
- Good knowledge of US/UK/EMEA/Asia Regulations, Law and Policies
- Client Due Diligence/Enhanced Due Diligence (EDD)/Know Your Customer (KYC)
- Sound knowledge of systems -World check One, Bloomberg, Lexis Nexis, Accurint
- Complaint Handling through Root Cause analysis
- Training and Quality management
- Process streamlining
Disclaimer
I hereby declare that the information and facts stated above are true to the best of my knowledge and belief.
Key Behavioral Skills
- Thorough, efficient and detail-oriented. Take initiative, highly motivated, and is self-directed.
- Ability to adapt to a constantly changing environment with potentially conflicting priorities.
- Strong skills in critical thinking, problem solving, troubleshooting and analysis.
- Excellent interpersonal, organizational and communication (written, verbal, and presentation) skills.
- Ability to prioritize and execute tasks in a high-pressure environment, able to balance multiple projects and tasks and complete them successfully within timelines.
- Ability to work in a fast-paced environment for planning and coordinating tasks.
- Ability to quickly learn and evaluate new technologies through prototype implementation.
- Excellent Complaint Handling skills.
- Ability to contribute efficiently towards team building through conducting training sessions, ensure adhering to Quality management policies through quality control.
Timeline
Vice President- Transactions Banking - Client On-Boarding and Due Diligence
Goldman Sachs India Services Pvt Ltd
09.2023 - Current
Operations Associate -Investment Banking- Client On-Boarding and Due Diligence
Goldman Sachs India Services Pvt Ltd
08.2018 - 08.2022
Senior Process Associate/SME - Personal and Business Banking- Concerns and Queries
Royal Bank of Scotland group
06.2013 - 05.2016
Master - International Studies
Bachelor of Social Work - undefined
MBA - Finance and Human Resource
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