Priya Kakkar

• Lead and collaborating with business analysts to identify new process opportunities
• Build High-Level architectural specifications, ensuring feasibility, functionality and integration with existing systems
• Working on multiple GenAi projects using different tool to deliver end to end solution to the client
• Lead partnership with process owners and business partners to understand as-is process and design automation process flow using Visual tools like Visio
• Implementing process automation solutions using multiple RPA (Automation Anywhere, Power Platform, Blue Prism and Ui Path)
• Power Bi Expert: Created multiple dashboards for enhanced visualization and Analytics
• Hands on experience in Power Apps and Power Automate
• Created DTP Search tool using Gen AI model in AA and Power Platform Copilot studio
• Lead and collaborated in converting business requirements into automation solution design
• Directing and supporting team to generate detailed documents related to design, development and delivery of solutions like PDD, SDD, UAT test cases, User Manual
• Collaborated with other teams from concept to final delivery of solution
• Creating proof of concepts to help business recognize feasibility of automation solution
• Develop relevant use cases for clients' engagements
• Lead various responsibilities of project initiatives until project delivery and successful deployment
• Manage and resolve issues that come up during development, discover and handle all possible system and business exceptions through designing recovery and exception handling strategies
• Saved 8 MUSD by leading team of developers for deploying more than 50 RPA solutions in large scales for different clients in Mauritius in 2.5 years
• Gathering and sharing clients feedback and insights. Making recommendations on process improvement and collaborate with clients with focus on process improvement
• Providing timely responses and solutions as required

• Discussing requirements and understanding the flow end to end for the automation with onsite coordinator

• Creating process flow and technical design documents.

• Developing the BOTs with all the required tasks for the use cases shared by customer.

• Creating documents for better tracking purpose like down time tracker and issues faced during RPA implementation.

• Developed functionality using Excel Macro, Java script which could be not handle in the Automation Anywhere tool.

• Deploying and scheduling BOTs in production for the team by preparing Migration document.

• Involving in UAT with onsite team.

Deployed multiple bots successfully in the Production using Automation Anywhere and Blue Prism and provided support for many weeks.

· Automating various British Telecom Applications for placing orders end to end to suppliers.

· Creating BOTS for successfully processing all the daily orders with zero defects.

· Involved in analyzing the requirements and preparing the analysis and design documents for the new enhancements as a part of change management.

· Analyzing the root cause of the issues and involved in resolving the issues.

• Setting up the environment for Automation.

• Creating the requirement analysis document for the process.

• Creating tables and writing functions and Procedures using SQL Server

• Scrapping the various applications like Mainframe, Excel, SAP, Windows and Web creating custom code using C#, ADO.net, JavaScript and LINQ

• Learnt selenium web driver to scrap web applications and worked on 8 processes till now in Walmart.

• Processing 10,000 Walmart invoices daily using robots and creating reports in Kibana and excel end of the day.

• Effective communication with the on-site team based in USA for a smooth project delivery

• Creating test cases for all processes