Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Accomplishments
Certification
Timeline
Generic

PRIYA KHOKHAR

CHENNAI

Summary

Experienced with process analysis and optimization, driving efficiency and operational excellence. Utilizes problem-solving skills to streamline workflows and ensure compliance. Knowledge of industry best practices and methodologies, fostering collaborative and results-driven environment with 10 years of experience in Loan Servicing,Quality & Analyzing,Risk Management, Manager Quality Control Qualities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Process Expert

A.P. Moller-Maersk Group
03.2019 - 04.2024
  • Prepared comprehensive reports on logistics performance, highlighting successes and areas for improvement.
  • Performing Quality Check and Auditing the discripensis for the key Customer's
  • Assessed the impact of external factors such as geopolitical events or natural disasters on logistics operations and adapted strategies accordingly.
  • Maintained strong relationships with internal customers ensuring their needs were met effectively balancing competing priorities and resource constraints.
  • Optimized operations, analyzed bottlenecks, and identified areas for improvement.
  • Reduced costs with strategic resource allocation and capacity planning.
  • Trained team members on new processes to ensure seamless adoption and maintain operational excellence.

Analyst

Mendiretta Business Solutions PVt ltd
10.2015 - 01.2017
  • Analysed performance test results, making enhancement suggestions based on [Loan Servicing] inefficiencies and faults.
  • Conducted performance tests, assessing features including functionality, reliability, performance and quality.
  • Implemented methodologies to keep team operating consistently and produce reliable results for development team.
  • Examined user requirements and verified program functionality and performance against targets.
  • Trained junior team members of quality standards and testing procedures.
  • Wrote and updated manual test cases, maintaining optimal organisation for team productivity.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Monitored and reported consumer complaints, highlighting trends and triggering action plans for immediate response.
  • Analyses test results, documenting findings and making recommendations for corrective actions.

Process Asosciate

Ocwen Financial Corporation India Pvt LTD
11.2011 - 07.2014
  • Established effective communication channels within the team to facilitate seamless operation of processes.
  • Maintained up-to-date knowledge of industry trends and technologies to drive innovation in processes.
  • Maintained up-to-date knowledge of accounting standards and practices, applying this knowledge to improve financial operations.
  • Conducted monthly reconciliations of bank accounts, highlighting discrepancies and rectifying errors promptly.
  • Developed and maintained internal controls for cash management, safeguarding company assets against fraud and errors.
  • Conducted variance analysis between budgeted and actual financial performance, identifying areas for financial improvement.
  • Prepared accurate financial statements, including balance sheets and profit and loss accounts, for senior management review.

Education

B.Com - Accounting

Pune University
2011

12th - HSC BOARD

G.S.M Jr College
2008

10th - SSC BOARD

G.S.M School
2006

Skills

  • Operational excellence
  • Workflow design
  • Knowledge transfer
  • Process mapping
  • Requirements gathering
  • Customer experience

Languages

English
Proficient
C2
Marathi
Proficient
C2
Hindi
Proficient
C2
Punjabi
Proficient
C2
Tamil
Beginner
A1

Personal Information

  • Nationality: INDIAN
  • Marital Status: MARRIED
  • Gender: Female
  • Date of Birth: 18121990

Accomplishments

  • Recognized by management for LEADERSHIP behavior, leading as Acting Team Lead.
  • Achieved 98% by completing productivity with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Created and developed critical policies to consistently exceed quality and production targets.
  • Supervised team of 65 staff members.
  • Collaborated with team of 15 in the development of [Seago Maersk line].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Nam Call Training - 6months
  • Six sigma ( 1st level)
  • Agile Projects
  • CSR Representative

Timeline

Process Expert

A.P. Moller-Maersk Group
03.2019 - 04.2024

Analyst

Mendiretta Business Solutions PVt ltd
10.2015 - 01.2017

Process Asosciate

Ocwen Financial Corporation India Pvt LTD
11.2011 - 07.2014

12th - HSC BOARD

G.S.M Jr College

10th - SSC BOARD

G.S.M School

B.Com - Accounting

Pune University

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