PRIYA KUMARI
New Delhi
Overview
2
2
years of professional experience
Work History
Client Relations Executive
HIMGIRI HYUNDAI
New Delhi
03.2023 - Current
- Established effective communication channels between clients and relevant departments within the organization.
- Collaborated with other departments such as sales team or technical support team when needed to ensure smooth operations.
- Maintained accurate records of customer interactions in the CRM system.
- Followed up with clients regarding their queries or complaints in a timely manner.
FRONT DESKL COORDINATOR
HIMGIRI HYUNDAI
New Delhi
12.2022 - Current
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Provided support to other departments within the organization as needed.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Associate of Arts - Arts Education
NIOS
NEW DELHI04-2021
Bachelor of Arts - Social Sciences
IGNOU
NEW DELHISkills
- Customer relationship management (CRM)
- Critical thinking
- Interpersonal skills
- Team building
- Performance tracking
- Excellent communication
- MS Excel
- Powerpoint presentations
Timeline
Client Relations Executive
HIMGIRI HYUNDAI
03.2023 - Current
FRONT DESKL COORDINATOR
HIMGIRI HYUNDAI
12.2022 - Current
Associate of Arts - Arts Education
NIOS
Bachelor of Arts - Social Sciences
IGNOU