Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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PRIYA KUMARI

PRIYA KUMARI

Pune

Summary

Dynamic professional with experience at Marathon Realty Pvt. Ltd., excelling in customer journey management and operational efficiency. Proficient in SAP FICO and skilled in communication, I successfully enhanced customer satisfaction and streamlined processes, ensuring timely updates and effective client engagement strategies. A goal-oriented individual committed to delivering results.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Management Trainee

Marathon Realty Pvt. Ltd.
07.2018 - 10.2019
  • Managed end-to-end customer journey from booking to possession in CRM
  • Ensure all documents are collected, verified and stored successfully
  • Coordinate with clients for registration and agreement formalities
  • Maintained and updated customer documentation status with the CRM system, ensuring all mandatory documents were collected, scanned and digitally stored
  • Send timely updates to clients on construction progress and dues
  • Handle queries related to possession timelines, project updates and customer grievances.
  • Contributed to improving customer satisfaction and operational efficiency

Intern

ICICI Securities
05.2017 - 06.2017
  • Conducted product and culture research for client engagement strategies
  • Ensured accurate knowledge of company policies and client offerings
  • Supported lead generation and conversion through follow-ups

Education

MBA - Marketing

Pillai Institute
Navi Mumbai
05.2018

B.Com - Accounts & Finance

Pillai College of Arts, Commerce & Science
05.2016

SSC & HSC -

Valley View School
01.2013

Skills

  • SAP FICO (FI-GL, FI-AP, FI-AR, Asset Accounting)
  • Financial Process Understanding
  • Communication & Interpersonal Skills
  • Goal-Oriented & Positive Thinker

Certification

SAP FICO Certified, 08/01/23, 02/29/24, SAP ECC 6.0, S/4 HANA, FI-GL: General ledger configuration and postings, FI-AP: Vendor creation, invoice booking, payments, FI-AR: Customer master, invoice processing, incoming payments, Asset Accounting, House Bank configuration, Automatic Payment Program, Cost Element & Controlling Area setup

Languages

  • Hindi
  • English

Personal Information

Timeline

Management Trainee

Marathon Realty Pvt. Ltd.
07.2018 - 10.2019

Intern

ICICI Securities
05.2017 - 06.2017

MBA - Marketing

Pillai Institute

B.Com - Accounts & Finance

Pillai College of Arts, Commerce & Science

SSC & HSC -

Valley View School

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