Summary
Overview
Work History
Education
Skills
Accomplishments
Leadership Highlights
Languages
References
Timeline
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Priya Kushe

Priya Kushe

Thane

Summary

Vice President with over 17 years of experience in program management, governance forums, data-driven insights, and operations excellence across global financial services and diverse industries. Known for transforming metrics into business intelligence, managing senior stakeholders, and driving quality governance across units. Promoted twice at Citi for leadership and execution excellence. Skilled in leading governance forums, building teams, and enabling decision-making at scale.

Overview

20
20
years of professional experience

Work History

Vice President

Citicorp Services India Pvt Ltd
11.2017 - Current
  • Lead the Global Governance & Data-Metrics team, ensuring timely and accurate delivery of 400+ reports monthly with 99% accuracy.
  • Own the governance forum: schedule monthly sessions, prepare decks with team support, send invites, drive meeting flow, record & circulate MoMs, ensure action tracking.
  • Partner with global Quality Heads and Leads to design metrics aligned with strategic goals.
  • Automate manual processes, reducing turnaround time and enabling leaders to act faster.
  • Built historical data repositories for 5-year trend analysis, driving leadership insights.
  • Created executive dashboards tracking KPIs and highlighting vertical growth.
  • Mentor and lead a growing team of 5; delegate responsibilities to develop independent leaders.

Senior Executive

Infinx Services Pvt Ltd.
Mumbai
03.2015 - 10.2017
  • Company Overview: A Tandon Group, Mumbai
  • Streamlined documentation process and organized the documents for last two years.
  • Created the database for last 5 years and various reports such as Trend analysis, Profit and Cost Analysis for verticals.
  • Prepared Dashboard for overview of vertical growth in single sheet with different aspects.
  • Active participation of key projects especially cost reduction, business process improvement etc.

Business Executive

AFL PVT Ltd.
Mumbai
04.2011 - 09.2014
  • Led POS automation, reporting, franchisee training.

Senior Executive

Tata Tele Services Ltd.
Mumbai
01.2007 - 03.2011
  • Delivered analytics, incentive planning, strategic dashboards, and completed a Six Sigma project to reduce manual intervention in system mapping.

Back Office Executive

ICICI Bank Ltd.
Mumbai
12.2005 - 12.2006
  • Managed MIS, credit documentation, and reporting.

Education

PGDBA - Operations

SCDL
Pune
01.2010

M.Com -

Mumbai University
Mumbai
01.2006

Diploma in Financial Management -

Welingkar Institute of Management
Mumbai
01.2005

B.Com -

Patkar College
Mumbai
01.2004

Skills

  • Analytical reporting
  • Metrics design
  • Process automation
  • Trend analysis
  • Performance tracking
  • Executive reporting
  • Team leadership
  • Problem solving
  • Data analysis
  • Metrics tracking
  • Operations management
  • Report automation
  • Stakeholder management
  • Process improvement
  • User acceptance testing
  • Budgeting and forecasting
  • Dashboard creation
  • Data governance
  • Business coordination
  • Excel proficiency

Accomplishments

  • Promoted Manager → AVP → VP in 8 years for driving transformation. - Expanded team scope to provide enterprise-wide governance support.
  • Selected for Prometheus Women Leadership Program;
  • Trained in Operational Excellence. - Elevated governance forum visibility, strengthening leadership trust and cross-unit alignment.

Leadership Highlights

· Built a global quality metrics team from scratch.

· Recognized for linking data with strategic decision-making.

· Automated reporting processes, driving significant time and cost savings.

· Experienced in executive forums, board-level decks, and data governance.

Languages

  • English
  • Marathi
  • Hindi

References

References available upon request.

Timeline

Vice President

Citicorp Services India Pvt Ltd
11.2017 - Current

Senior Executive

Infinx Services Pvt Ltd.
03.2015 - 10.2017

Business Executive

AFL PVT Ltd.
04.2011 - 09.2014

Senior Executive

Tata Tele Services Ltd.
01.2007 - 03.2011

Back Office Executive

ICICI Bank Ltd.
12.2005 - 12.2006

PGDBA - Operations

SCDL

M.Com -

Mumbai University

Diploma in Financial Management -

Welingkar Institute of Management

B.Com -

Patkar College

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Priya Kushe