Priya Kushe
Thane
Summary
Vice President with over 17 years of experience in program management, governance forums, data-driven insights, and operations excellence across global financial services and diverse industries. Known for transforming metrics into business intelligence, managing senior stakeholders, and driving quality governance across units. Promoted twice at Citi for leadership and execution excellence. Skilled in leading governance forums, building teams, and enabling decision-making at scale.
Overview
20
20
years of professional experience
Work History
Vice President
Citicorp Services India Pvt Ltd
11.2017 - Current
- Lead the Global Governance & Data-Metrics team, ensuring timely and accurate delivery of 400+ reports monthly with 99% accuracy.
- Own the governance forum: schedule monthly sessions, prepare decks with team support, send invites, drive meeting flow, record & circulate MoMs, ensure action tracking.
- Partner with global Quality Heads and Leads to design metrics aligned with strategic goals.
- Automate manual processes, reducing turnaround time and enabling leaders to act faster.
- Built historical data repositories for 5-year trend analysis, driving leadership insights.
- Created executive dashboards tracking KPIs and highlighting vertical growth.
- Mentor and lead a growing team of 5; delegate responsibilities to develop independent leaders.
Senior Executive
Infinx Services Pvt Ltd.
Mumbai
03.2015 - 10.2017
- Company Overview: A Tandon Group, Mumbai
- Streamlined documentation process and organized the documents for last two years.
- Created the database for last 5 years and various reports such as Trend analysis, Profit and Cost Analysis for verticals.
- Prepared Dashboard for overview of vertical growth in single sheet with different aspects.
- Active participation of key projects especially cost reduction, business process improvement etc.
Business Executive
AFL PVT Ltd.
Mumbai
04.2011 - 09.2014
- Led POS automation, reporting, franchisee training.
Senior Executive
Tata Tele Services Ltd.
Mumbai
01.2007 - 03.2011
- Delivered analytics, incentive planning, strategic dashboards, and completed a Six Sigma project to reduce manual intervention in system mapping.
Back Office Executive
ICICI Bank Ltd.
Mumbai
12.2005 - 12.2006
- Managed MIS, credit documentation, and reporting.
Education
PGDBA - Operations
SCDL
Pune01.2010
M.Com -
Mumbai University
Mumbai01.2006
Diploma in Financial Management -
Welingkar Institute of Management
Mumbai01.2005
B.Com -
Patkar College
Mumbai01.2004
Skills
- Analytical reporting
- Metrics design
- Process automation
- Trend analysis
- Performance tracking
- Executive reporting
- Team leadership
- Problem solving
- Data analysis
- Metrics tracking
- Operations management
- Report automation
- Stakeholder management
- Process improvement
- User acceptance testing
- Budgeting and forecasting
- Dashboard creation
- Data governance
- Business coordination
- Excel proficiency
Accomplishments
- Promoted Manager → AVP → VP in 8 years for driving transformation. - Expanded team scope to provide enterprise-wide governance support.
- Selected for Prometheus Women Leadership Program;
- Trained in Operational Excellence. - Elevated governance forum visibility, strengthening leadership trust and cross-unit alignment.
Leadership Highlights
· Built a global quality metrics team from scratch.
· Recognized for linking data with strategic decision-making.
· Automated reporting processes, driving significant time and cost savings.
· Experienced in executive forums, board-level decks, and data governance.
Languages
- English
- Marathi
- Hindi
References
References available upon request.
Timeline
Vice President
Citicorp Services India Pvt Ltd
11.2017 - Current
Senior Executive
Infinx Services Pvt Ltd.
03.2015 - 10.2017
Business Executive
AFL PVT Ltd.
04.2011 - 09.2014
Senior Executive
Tata Tele Services Ltd.
01.2007 - 03.2011
Back Office Executive
ICICI Bank Ltd.
12.2005 - 12.2006
PGDBA - Operations
SCDL
M.Com -
Mumbai University
Diploma in Financial Management -
Welingkar Institute of Management
B.Com -
Patkar College
Similar Profiles
Kiran Kumar PothurajuKiran Kumar Pothuraju
Operations Personnel at Adecco India Private Limited ( A Project in Citicorp Services India Pvt Ltd)Operations Personnel at Adecco India Private Limited ( A Project in Citicorp Services India Pvt Ltd)
Sree Deepthi BapatlaSree Deepthi Bapatla
Scrum Master at Citicorp Services India Pvt LtdScrum Master at Citicorp Services India Pvt Ltd
Veronica JermiasVeronica Jermias
Business Risk and Control Analyst II (Promoted) at Citicorp Services India Pvt Ltd.Business Risk and Control Analyst II (Promoted) at Citicorp Services India Pvt Ltd.
DEVAPRASATH KDEVAPRASATH K
Fraud Operations Support Assistant at CitiCorp Services India Pvt LtdFraud Operations Support Assistant at CitiCorp Services India Pvt Ltd
Priyanka GuptaPriyanka Gupta
Technical Specialist at Tata Consultancy ServiceTechnical Specialist at Tata Consultancy Service