Priya Lama
Bangalore,KA
Summary
Dynamic Sales Professional offering 7 years of experience and expertise in building partnerships, retaining key accounts and enhancing profit channels with International Clientele. Collaborative and strategic team leader with robust background in customer relationship management. Seeking an opportunity to utilize the extensive skills and expertise in a dynamic organization within Gulf market.
Overview
7
7
years of professional experience
Work History
Account Manager
Dell Technologies
08.2022 - Current
- Manage B2B Marketing and Sales of Dell Product's Portfolio for Large and Medium Enterprises globally, achieving $1.5 Million target on quarterly basis
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Connect and meet with C-suite customer representatives to establish enduring partnerships
- Work together with our partners to boost sales for our extensive technology portfolio including cloud solutions
- Utilize CRM software and other sales tools to track activities, monitor growth, and generate sales reports for pipeline management
- Generate comprehensive sales strategies, gather competitive insights, and showcase regional success stories
- Finalize agreements, shape proposals and launch marketing campaigns, and secure new business opportunities.
Inside Sales Account Executive
MicroGenesis Techsoft Pvt Ltd
06.2021 - 08.2022
- Managed a portfolio of global accounts and generated new business opportunities through strategic marketing outreach and networking.
- Optimized sales strategies by collaborating with marketing teams to create targeted campaigns that resonated with specific audience segments.
- Developed new business opportunities for the company by conducting market research and identifying potential clients to target.
- Exceeded quarterly KPIs through consistent prospecting efforts, including cold calling, email outreach, social media engagement, and referrals from satisfied customers.
- Conducted product presentations and demonstrations to prospects, addressing their needs and providing solutions
- Enhanced collaboration between departments by serving as a liaison between sales teams and other internal stakeholders such as finance or operations.
Business Development Manager
Lincode Labs
08.2019 - 05.2021
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect
- Participated in trade shows and other marketing events, generating leads that contributed to a 20% increase in new business opportunities
- Analyzed competitor activities and market trends to identify competitive advantages, leading to the development of targeted sales strategies
- Effectively coordinated prospects, proposals, NDAs, and contracts to ensure smooth-running sales processes
- Trained and mentored 10 new customer service representatives, helping them achieve performance goals within their first three months.
Inside Sales Manager
Simplilearn
02.2019 - 08.2019
- Conversion of leads received through various marketing channels
- Consistently achieved revenue targets in line with team and organizational objectives
- Assisted customers in navigating the company website, leading to a 20% increase in online sales
- Proactively identifying cross-selling/up-selling opportunities with the existing customers
- Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback
- Used Salesforce CRM systems to send targeted emails designed to increase sales.
Inside Sales Representative
Metacog Solutions Pvt Ltd
11.2017 - 02.2019
- Created effective marketing, sales, and other promotional initiatives using Social Media Campaigns
- Addressed and resolved over 100 customer inquiries via email and social media platforms each week
- Improved customer retention rate by 10% by proactively identifying and addressing customer concerns
- Delivered personalized customer support, leading to a 10% increase in positive customer reviews
- Prepared reports and presentations detailing business development activities.
Education
Master of Arts - Political Science
St. Joseph's College
Bengaluru, India04.2017
Bachelor of Arts - Political Science, History, Sociology, Psychology
Maharani's Arts, Commerce And Management College
Bengaluru, India05.2015
Skills
- Account Management
- Teamwork and Collaboration
- Client Relationship Management
- Strategic Planning
- Goal-Oriented
- Networking skills
- Team Training
- CRM proficiency
- Vendor Management
- Lead Development
- Opportunities Identification
- Cross-Functional Collaboration
- Business Needs Assessment
- Strategic Account Planning
- Upselling
- Revenue Generation
Accomplishments
- Won the Top Spot in Dell's most sought-after competition, 'Pitch to Panel', where I delivered sales pitches at various leadership levels amongst 500+ participants.
- Presented with an All-Rounder Award during Lincode's annual event.
Passion/Hobbies
Dance Fitness
As Dance Fitness trainers I lead, instruct, and motivate individuals and groups in exercise activities, including high intensity cardio workouts (for the heart and blood circulation), strength training, and stretching.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Nepali
Advanced (C1)
Timeline
Account Manager
Dell Technologies
08.2022 - Current
Inside Sales Account Executive
MicroGenesis Techsoft Pvt Ltd
06.2021 - 08.2022
Business Development Manager
Lincode Labs
08.2019 - 05.2021
Inside Sales Manager
Simplilearn
02.2019 - 08.2019
Inside Sales Representative
Metacog Solutions Pvt Ltd
11.2017 - 02.2019
Master of Arts - Political Science
St. Joseph's College
Bachelor of Arts - Political Science, History, Sociology, Psychology
Maharani's Arts, Commerce And Management College
Similar Profiles
Reventh Raj YataReventh Raj Yata
SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)
Taarun RajBhalanTaarun RajBhalan
Principal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International ServicesPrincipal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International Services
M.Banu PrakashM.Banu Prakash
Senior Analyst, Sales at Dell International Services (Dell Technologies)Senior Analyst, Sales at Dell International Services (Dell Technologies)
Reginald WilkinsonReginald Wilkinson
Quality Engineer at DELL TECHNOLOGIES / DELL EMCQuality Engineer at DELL TECHNOLOGIES / DELL EMC
Akhil Purushothaman PillaiAkhil Purushothaman Pillai
Value Stream Leader in Regional Service Centre at FESTO India Pvt LtdValue Stream Leader in Regional Service Centre at FESTO India Pvt Ltd