Priya Manjhi
Personal Banker
Noida
Summary
Thriving personal banker, I hail from a teaching background so it gives a lot of advantages in terms of team management as well as the communication skills. Working as a process expert with Barclaycard trained on fraud prevention skill set , with cards and retail .
Overview
5
5
years of professional experience
1
1
Certification
Work History
Process Expert
Barclays
Noida
2022.07 - Current
- Developed process documentation to maintain standardization and knowledge sharing among team members.
- Conducted regular audits of existin
- Trained team members on new processes to ensure seamless adoption and maintain operational excellence.
- Conducted root cause analysis to identify issues and develop corrective actions for process optimization.
- Communicated effectively with stakeholders to align expectations, gather requirements, and provide updates on project progress.
- Maintained strong relationships with internal customers ensuring their needs were met effectively balancing competing priorities and resource constraints.
- Enhanced process efficiency by analyzing workflows and implementing improvements.
Hcl
Process Advisor
Gautam Buddha Nagar
2021.06 - 2022.07
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Teaching Professional
Bharatiya Vidya Bhawan
2019.07 - 2020.07
- Managed classroom behavior effectively by establishing clear expectations and consequences, ensuring a focused learning atmosphere.
- Assessed student progress with regular formative and summative evaluations, providing constructive feedback for growth.
- Improved students'' reading comprehension by incorporating diverse and engaging texts into the curriculum.
- Supervised learning groups of students in classroom stations.
Education
Bachelors Of Education -
Bharatiya Vidya Bhawan
New Delhi05.2019
English Honours - Literature
University of Delhi
04.2016
Skills
Problem-Solving
Decision-Making
Certification
British council certification
Timeline
Process Expert
Barclays
2022.07 - Current
British council certification
2022-07
Hcl
Process Advisor
2021.06 - 2022.07
Teaching Professional
Bharatiya Vidya Bhawan
2019.07 - 2020.07
Bachelors Of Education -
Bharatiya Vidya Bhawan
English Honours - Literature
University of Delhi