Priya Narayanan

• Engaged as a Solution Architect within Amdocs's Digital One Product Suite, focusing on innovative solution design.
• Advanced capabilities of the CPQ (Configure, Price, Quote) application. Worked on features which enable sales agents to :-

- Selectively configure location-specific offers based on a template.

- Continue to update template after location offers were created.

- Monitor long running processes.

- Rate table configuration.

- Sales agent dashboard

- COM agent dashboard

- Handle activation in COM via HVO Group Orders.

• Developed the Self-Service application.
• Crafted and presented POCs for sales initiatives.
• Contributed to the Billing Care module.
• Engineered solutions by harnessing a broad range of subdomains within Order Capture & Care microservices from Digital One.
• Collaborated closely with Product Managers and UI/UX to clarify and refine project requirements.
• Designed high-level solutions with a focus on NFRs.
• Developed swagger and resource models.
• Estimating new capabilities.
• Reviewed and provided guidance for detailed design and development processes within the project.

• Leading E2E solution design with team of application specific Product Owners (like OMS, ASOM, CRM, CM, Invoicing, A&M etc.)
• Analyzing business requirements and developing HLDs, User Stories, IDDs, estimates that achieves the client's business goals
• Communicating with clients and presenting the HLD for smooth sign off
• Collaborating with development teams to implement and deliver solutions with quality
• Working with testing teams to review test plan and strategy.

• Working as a solution expert for the Amdocs Ordering Management System OMS application for leading telecos across the globe
• Provide solution to meet the customer requirement
• Participating in requirement discussions, solution review meetings with customers
• Collaborating with development and testing team for smooth implementation of the feature until production.

• Managing project of Customer Care portal with team of 15 developers and testers
• Managing projects in iPM Infosys internal tool for project management)
• Preparation of SOWs
• Task assignment to team members and monitoring team's progress on build activities
• Performing DLD, TCs , code review, RCA