Postman
Priya Ojha
Product Manager
Bangalore
Summary
Diligent Senior Product Manager offering 8 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
3
3
Languages
Work History
PRODUCT MANAGER
Solera Inc
- 01.2023
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Prioritized roadmap in order to achieve product goals and metrics.
- Coordinated project planning and execution with team members and team leads.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Analyzed metrics to measure product performance.
- Reduced project downtime with quality product inspections.
- Coordinated design meetings and decisions with internal departments and teams.
- Assessed costs and estimated production capabilities to evaluate economic viability.
- Consulted with buyers to determine projected demand for products and services.
- Directed planning and budgeting efforts.
- Compiled product and customer data to generate informed profit projections.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
PRODUCT OWNER LEAD
UST Global
01.2021 - 01.2022
- Prepared variety of different written communications, reports and documents.
- Improved operations through consistent hard work and dedication.
- Resolved problems, improved operations and provided exceptional service.
- Led projects and analyzed data to identify opportunities for improvement.
- Collaborated with team members to achieve target results.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Delivered services to customer locations within specific timeframes.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used Microsoft Word and other software tools to create documents and other communications.
- Maintained energy and enthusiasm in fast-paced environment.
- Onboarded new temps by entering employee information into systems.
- Carried out day-to-day duties accurately and efficiently.
- Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Product Manager
01.2021 - 01.2022
- As a Product Manager, my responsibilities are setting the direction contributes to product strategy of the portfolio
- Able to take the system ownership and responsible for preparation of requirements, planning sprints and managing key stakeholders and consumers
- Collaborate with Product Management and the Scrum team of developers to plan roadmap, develop, release, and maintain a flagship product in automotive domain
- Understand customer requirements and convert to technical stories, handle the backlog, and prioritize them
- Create, shape and align one of our Product squads
- Take responsibility for the Product Vision and translate this into a quarterly roadmap, aligning with all internal and external stakeholders
- Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization, including assisting with special projects
- Designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expense and mileage reports
- Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO
- Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements
- As the Senior Business Analyst my roles and responsibilities were :
- Requirement Gathering
- Business Operation Management
- Customer Service: Internal & External
- Stakeholder Management
- Scope of work (SOW)
- Creation of SOP
- Director's Assistance
- Asset Resources Management
- Business Event Management
- Project Management
- Vendor Management
- Health and Safety Management
- Analysing the business requirements and thereby preparing the Detailed test plan
- Actively participated in requirement reviews, gain an understanding of functional specifications, and provide feedback on documentation
- Countable for directing day-to-day operations with a focus on attaining key business metrics
- Successfully adapted to workflow changes and implemented constant process improvements to overcome obstacles
- Drafted and Implemented Travel policy / Credit Card Policy etc, Implemented 3 Years Roadmap for two of the Scaled Agile team
- Best performer of the quarter
- Developed a competitive analysis and created a feature parity for different Digital Retailing Tool across the market which helped adding more revenue to the product.
Product Owner
Paychex IT Solutions
01.2018 - 01.2021
- Increased office productivity by 56 % by implementing numerous process improvements during work from home - Covid Lockdown situation.
SENIOR BUSINESS ANALYST
Meredith India Corporation
01.2017 - 01.2018
- Received 5 Client Appreciations in a row to provide the solution with quality and delivery within time.
Business Analyst and Automation Test Engineer
Quinnox Consultancy Services
01.2015 - 01.2017
- Built an e-commerce application by using Selenium and helped the company understanding the Customer Retention and Churn Rate
- Defined different KPIs to make the product better.
Education
B.E. – Bachelor of engineering - IT
Kavikulguru Institute of Technology And Science
04.2010 - 04.2014
Skills
SIGNATURESKILLSMANAGEMENT SKILLSLeadership abilitiesStrong judgment and decision- making skills Creative problem solvingInterpersonal skillsTeam Development, Management & Performance improvementAdvance Communication skillsProject managementProcess Enhancements & optimizationStakeholders managementClient Relationship & Vendor DevelopmentORGANIZATIONAL SKILLSRecords management & Database CreationTime managementSchedulingPrioritizationScheduling and planningDetail orientedFacilities managementBacklog RefinementBacklog GroomingPI PlanningProduct VisionProduct RoadmapFlexibilityCompetitive AnalysisFeature ParityBacklog Managerment, user stories, Jira, Velocity, tasksResearch & AnalysisContract NegotiationTECHNICAL AND FINANCIAL SKILLSReporting in Powerpoint and ExcelExperience with Microsoft OfficeBudgeting & Financial ReportingStrategic & Workflow PlanningCost Optimization & Expense ReductionCompliance standardsEvent Management - Execution End to endInventory ManagementOperational Efficiency ManagementScaled Agile network
Financial Management
Business administration
Product development
Project Management
Marketing and advertising
Negotiation
Staff Management
Strategic planning
Budgeting
Business Development
Search Engine Optimization
Brand building
Market Analysis
Budgeting and Allocation
Market Positioning
Brand development
Client communication
Corporate Communications
Certification
Leading High-performance Teams For Stronger Business Performance, ILM Certified, 2021
Additional Information
- / PROFESSIONALSUMMARY Offering 8 years of rich and diversified experience; seeking challenging assignment across the industry. As a Product Manager, my responsibilities are setting the direction contributes to product strategy of the portfolio. Able to take the system ownership and responsible for preparation of requirements, planning sprints and managing key stakeholders and consumers. Collaborate with Product Management and the Scrum team of developers to plan roadmap, develop, release, and maintain a flagship product in automotive domain. Understand customer requirements and convert to technical stories, handle the backlog, and prioritize them. Create, shape and align one of our Product squads. Take responsibility for the Product Vision and translate this into a quarterly roadmap, aligning with all internal and external stakeholders. Ensuring we focus on products and features that deliver maximum value and are aligned with company’s growth and product strategy. Manage and realize the development, delivery, roll-out and maintenance of new products and features together with our Software Engineering and User Experience teams. Improve the overall experience for our clients, learners, trainers and fellow teammates by monitoring customer/user feedback and metrics from our data platform. Understand technical debt, cloud resource utilization etc. and plan and prioritize efficient solutions. Executive-level partnerships and effective communication skills with all levels of employees, individual contributors, customers, and account teams. Manage and develop product backlog, as well as user stories backlog for implementation; Assess product value stream to identify areas that require improvements. Contact customers and end users to obtain information on expected product features; Analyse customer opinions and feedback to determine features or components that will add good value to a product. Act as an ambassador for the product internally and externally and as the primary contact for queries related to the product. experienced as a Business Analyst, involved in business analysis, requirement gathering, gap analysis, and Functional specification preparation Experience in Web services automation by using Postman tool. Managing Onshore/Offshore coordination with the Programme and US Stakeholders. Facilitating PI Planning, identifying dependencies across teams, resolving blockers, and delivering PI commitments. Implement and define testing methodologies and standards to continuously improve results Consult with testers, development engineers, and business partners to help resolve issues Interacting with cross-functional stakeholders, helping the product owner in product backlog grooming. Actively align product roadmap with other Maps domains and teams across the organization. Sound knowledge in backlog management, tasks, stories, velocity. Coach team to Incorporate changes in response to evolving business needs.
Accomplishments
- Documented and resolved escalations which led to increase in client retention.
- Achieved PI Planning through effectively helping with engineering team members and architects.
- Resolved product issue through consumer testing.
- Collaborated with team of 12 in the development of Digital Retailing Tool - Precise Price.
- Achieved 100% accuracy by completing tasks with accuracy and efficiency.
- Supervised team of 15 staff members.
Software
Java
Selenium
Interests
Dancing
Singing
Playing Chess
Timeline
PRODUCT OWNER LEAD
UST Global
01.2021 - 01.2022
Product Manager
01.2021 - 01.2022
Product Owner
Paychex IT Solutions
01.2018 - 01.2021
SENIOR BUSINESS ANALYST
Meredith India Corporation
01.2017 - 01.2018
Business Analyst and Automation Test Engineer
Quinnox Consultancy Services
01.2015 - 01.2017
B.E. – Bachelor of engineering - IT
Kavikulguru Institute of Technology And Science
04.2010 - 04.2014
PRODUCT MANAGER
Solera Inc
- 01.2023
Professional Dancer
Have been professionally dancing and teaching since a decade.
Have won many competitions nationally and internationally.
Professional Dancer
Have been professionally dancing and teaching since a decade.
Have won many competitions nationally and internationally.