Summary
Overview
Work History
Education
Timeline
SoftwareEngineer

Priya P

Software Engineer
Chennai

Summary

  • Dedicated, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Skilled Production Worker offering 3.7 years of experience in supporting environments. Focused on being productive and safety-minded at all times.

Overview

3
3
years of professional experience

Work History

Software Engineer

AIG
Chennai
11.2021 - Current
  • It is a Production support project which is monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end users, analyzing these and either responding to the end user with a solution or escalating it to the appropriate team.
  • Project is based on Insurance of APAC region. Mostly we are running jobs or generating reports using macros excel due to automated purpose.
  • Develop and maintain accurate technical and user documentation.
  • Troubleshoot minor and major system problems in a timely manner and escalate it to the appropriate team.
  • We help to enhancing processes and assisting in product development. We repair and resolve errors, constantly register details for later reports, and update customers with the improvements.
  • Manage daily schedule and expedite changes to mainframe production system.
  • Responsible for maintaining the tickets/RITMS/Problem tickets
  • Responsible to providing the day to day status of tickets/Issues which are unresolved

Education

Bachelor of Engineering - ECE

Vivekanandha College of Technology For Women
Namakkal, TN
06.2014 - 05.2018

Timeline

Software Engineer

AIG
11.2021 - Current

Bachelor of Engineering - ECE

Vivekanandha College of Technology For Women
06.2014 - 05.2018

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Priya PSoftware Engineer