PRIYA PATHANIA

Goal driven professional holding competency in leading all facets of operations, projects and financial strength of an organization. Adept in performing business analysis to decipher market trends, providing appropriate inputs to the client. Overall 7+ years of combined experience in the area of Testing, Project Management, Business/Software Knowledge of Core Banking Services. Analysis, Testing, Technical Analysis and Software Development. Knowledge of US Mortgage Domain and Change Request Management. Knowledge of System testing, Integration testing, functional testing and database testing. Good experience of working in agile environment. Dealing with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions. Resolving in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality. Sharing knowledge and encouraging development of others to achieve specific team goals. Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner. Capable of working under dynamic environment both as individual and as a team member.

• Awarded with the "Best Team Award" for contributions Biggest bulk promotion of changes in production environment.
• Awarded with "Best Team Award" again for customer onboarding flow redesigning to optimize branch operations. The project was delivered with zero post production defects.
• Performed root cause analysis meetings on monthly basis and developed and implemented corrective actions to improve efficiency.

ISTQB- CTAL (Test manager)