Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Priya Rajan

Chennai

Summary

Dynamic Test Lead with extensive experience at IBM India Pvt Ltd, excelling in test management and automation using SilkTest and Selenium. Proven track record in risk management and agile methodologies, driving successful project outcomes through effective coordination and communication. Committed to continuous improvement and delivering high-quality results in fast-paced environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Test Lead, Business System Analyst - Xerox

IBM India Pvt Ltd
Chennai
01.2023 - 12.2025

Test Lead:

  • Creating a test plan outlining test phases, types, and implementation approaches.
  • Supervising sprint backlog items for effective sprint review.
  • Managing test automation activities and reviewing the test scripts.
  • Addressing critical dependencies for prompt resolution.

Business System Analyst:

  • Conducting workshops and outlining system requirements for CDB and VQX Applications.
  • Reviewing the SRD with team and obtaining business approval after baselining.
  • Drafting user stories to enhance project requirements.

Test Lead,Test Specialist - MetLife

IBM India Pvt Ltd
Chennai
10.2019 - 12.2022
  • Creating QA Plan and sign-off documents
  • Collaborating closely with team members to achieve project objectives and meet deadlines.
  • Assigning work to team members, and evaluated performance.
  • Testing all changes thoroughly before reassigning them to the appropriate state for UAT.
  • Working closely with developers to identify root cause of issues found during testing.
  • Providing Estimate for change requests within scope.
  • Involving functional testing, regression testing on the web, and iPad.
  • Developing and executing automation scripts using Selenium and Java with a hybrid framework (TestNG, Cucumber), and the design pattern is the Page Object Model.
  • API testing with Postman and Rest Assured.
  • Documented all defects encountered during the course of testing activities.

Defect Manager, Test Specialist - CLS Bank

IBM India Pvt Ltd
07.2018 - 09.2019
  • Scheduling a defect triage meeting and send out a formal meeting invite to the required team
  • Ensuring, if all the representative from required team is available for the meeting
  • Kickoff the meeting with the pending action items from the previous triage meeting
  • Prioritizing the defects and discuss in triage meeting about the impact, if any functionalities blocked due to the defect
  • Triage team concludes on, which defect should require immediate attention & fix, and which defect needs to wait for some time and if required those defects can be postponed to future releases (Product backlog)
  • Noting down all the updates, action & decision and risk related to defects
  • After triage meeting completion, send actions & decisions to all the participants and follow up on them
  • Coordinating with required teams till closure of the defects
  • Send Defects Report every day to all the members in the project
  • As a Test specialist involved in Test case creation as per one-liner
  • Test data preparation and Test execution for SIT
  • Test declaration document (TDD) creation for fail over testing
  • Change creation in IBM Maximo for fail over testing and operational procedure document update
  • Logging defects in Jira and follow up till the closure
  • Effective coordination between the team (SST, TSG, AT&T)
  • Regression testing in ST Environment using RFT and SIT environment using winauto

Test Specialist - Xerox

IBM India Pvt Ltd
Chennai
10.2015 - 06.2018
  • Participated in the requirement walkthrough and clarified the ambiguous requirements.
  • Provided Effort estimation for the user stories requested
  • Created test scenarios and getting approval from the business.
  • Involved in Build Acceptance Test (BAT), functional testing, regression testing (Silk Test tool), pairwise testing, and fault insertion test (FIT).
  • ·Logged Defects in Jira and tracked them till the closure
  • Demonstrated the test results and obtained approval from the business.
  • Developing scripts using SilkTest and executing them as part of regression testing.

Onsite Coordinator - Xerox

IBM India Pvt Ltd
Rochester
10.2012 - 09.2015
  • Collaborated with external vendors to ensure project requirements were met.
  • Facilitated Customer Acceptance Review.
  • Identified and mitigated potential risks associated with specific tasks.
  • Promoted high client satisfaction by resolving their queries.
  • Involved in integrated testing.
  • Actively engaged in meetings(Planning, CAB, Scoping, CAR), capturing actionable items for testing team.

Test Specialist

IBM India Pvt Ltd
Chennai
06.2010 - 09.2012
  • Drafting test scenarios and detailed testcases.
  • Creating Traceability Matrix to ensure the coverage.
  • Reviewing Test scenarios, Testcases documents.

Senior Test Analyst

Mphasis an HP Company
05.2007 - 04.2010
  • Performing functional, regression testing and System Load Test between client & server modules
  • Understanding the business requirements and identifying test scenarios for the requirements in SLT (System Load Test)
  • Identifying users and Developing test scripts for the identified scenarios using IDL calls
  • Validating Test scripts and Resolving Issues before Proceeding SLT
  • Performing SLT, Analyzing Test results and Presenting Detailed Report on the execution
  • Documenting the Process and Uploading the base lined Test Specs in CM Tool
  • Developing automation scripts using Silk Test and executing them as part of regression testing
  • Performing Build Acceptance Test (BAT) and Communicating the Results of BAT
  • Logging defects in defecting Tracking tool and following up

Education

Master of Computer Application -

IGNOU
New Delhi

Skills

  • Test Management
  • Manual & Automation
  • Microfocus SilkTest
  • Selenium
  • Rest Assured
  • MKS integrity
  • JIRA
  • GIT
  • Jenkins
  • Xerox CDP
  • Risk management
  • Agile methodologies
  • API testing
  • Continuous improvement

Certification

  • Certified in ISTQB
  • Certified in CSTM
  • IBM Certified Advocate -Cloud V1
  • AWS Cloud Practitioner
  • Full Stack Tester (Selenium, Python, REST API, Appium, JMeter, cloud Testing, Big data testing using Hadoop and Informatica)
  • Java
  • Playwright
  • Selenium WebDriver
  • API Testing

Accomplishments

  • Appreciation card - IBMer Appreciation for demonstrating the practice: Unite to get it done now.
  • FSS award - Manager choice award - for performing exceptionally well in the project.
  • GIC onsite Assignee Top Contributor Award – For Effective Coordination (offshore and onshore)
  • Recognized with Manager's Choice Award (3 times) - For demonstrating the Practice ‘Put the client first’.
  • One team and one dream award – Service Recognition.
  • Xerox Client Appreciation letter - For the contribution to the success of MPS CTC Project Launch
  • Excellence Service award - For successfully leading the testing team.
  • Spot award - for significant contribution in System Load Testing in Xerox Testing Services.
  • Value appreciation card – for living and displaying the Mphasis value of being Transparent and Honest.

Languages

Tamil
First Language

Timeline

Test Lead, Business System Analyst - Xerox

IBM India Pvt Ltd
01.2023 - 12.2025

Test Lead,Test Specialist - MetLife

IBM India Pvt Ltd
10.2019 - 12.2022

Defect Manager, Test Specialist - CLS Bank

IBM India Pvt Ltd
07.2018 - 09.2019

Test Specialist - Xerox

IBM India Pvt Ltd
10.2015 - 06.2018

Onsite Coordinator - Xerox

IBM India Pvt Ltd
10.2012 - 09.2015

Test Specialist

IBM India Pvt Ltd
06.2010 - 09.2012

Senior Test Analyst

Mphasis an HP Company
05.2007 - 04.2010

Master of Computer Application -

IGNOU
Priya Rajan