PRIYA RAJPUT
BANGALORE
Summary
Customer-oriented sales professional with years of experience building relationships and responsible person who has passionate outstanding quality and service
diligent team member helping customers with returns and refund and resolving common complaints
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Customer Service and Sales Representative
Accenture
Bangalore
01.2024 - Current
- Resolved customer queries related to broadband, TV, and landline issues for Virgin Media's UK-based process.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided comprehensive troubleshooting support, enhancing customer satisfaction and loyalty.
- Facilitated service renewals and retention, contributing to positive sales outcomes.
- Achieved an average of 60 individual sales per month, significantly driving team revenue.
- Demonstrated strong process knowledge and commitment to customer satisfaction, becoming a valuable asset to the team.
Business Development Executive
devtown
Bangalore
- Managed customer interactions and provided detailed information about courses.
- Resolved student queries regarding portal issues effectively.
- Addressed customer concerns and explained course details efficiently.
- Collaborated with sales team members to identify target markets and develop sales strategies.
- Researched customer feedback regarding products and services offered by the organization.
Education
BACHELORS OF COMMERCE - Banking And Finance
LOYOLA DEGREE COLLEGE
BANGALORE 07-2022
High School Diploma -
LADY WELLINGTON SCHOOL
BANGALORE05-2017
Skills
- Critical thinking
- customer service skills
- excellent communication skills
- ability to deal with people diplomatically
- problem solving
Languages
English
First Language
Hindi
Proficient (C2)
C2
kannada
Advanced (C1)
C1
Certification
- certification in Tally
- certification in advanced excel
Timeline
Customer Service and Sales Representative
Accenture
01.2024 - Current
Business Development Executive
devtown
BACHELORS OF COMMERCE - Banking And Finance
LOYOLA DEGREE COLLEGE
High School Diploma -
LADY WELLINGTON SCHOOL
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