Priya Rani

• A Certified Epic Analyst with 3 years of specialized experience in the Beaker and Bugsy modules. Proven expertise in the implementation, optimization, and maintenance of Epic software to enhance healthcare efficiency. Proficient in translating complex clinical and business needs into streamlined system configurations. Demonstrated ability to communicate technical requirements effectively to diverse teams. Committed to leveraging Epic systems to improve patient care, streamline workflows, and achieve organizational goals.

Beaker Analyst

• Took high level ownership of beaker module of Epic software and worked as SME for Incident & catalog task management, troubleshooting and resolving any technical issues for M Health Fairview project in USI
• Conducted training sessions and provided customer support to users
• Developed and implemented strategies for system upgrades and maintenance
• Monitored system performance, identified areas of improvement and provided solutions
• Built strong relationships with clients to ensure customer satisfaction
• Provided technical training and documentation for new system users
• Cross collaborated with different teams to resolve the technical and clinical issues
• Maintain up-to-date knowledge document of the task response, application workflow including awareness of new or revised regulatory and industry best practices.

Bugsy Analyst

• Provided technical support and troubleshooting for existing Epic systems
• Performed system analysis and monitored performance, providing solutions for any issues
• Trained and advised system users on workflow of the application