PRIYA RANJAN
Technology Lead-QA
Gurgaon
Summary
Results-driven QA Engineer with 7 years of experience in Salesforce E-commerce Quality Assurance. Specializes in client/server, web-based, and cloud applications. Expertise in order management systems (OMS), user self-service, and automated testing for seamless integration. Skilled in agile methodologies, contributing to requirements gathering, user story grooming, sprint planning, and retrospectives. Collaborates with product owners and cross-functional teams to ensure precise estimations and execution. Proficient in functionality testing, system integration testing, and test automation using Selenium WebDriver, TestNG, JMeter, and Postman. Adept in GitLab, Jenkins, JIRA, Zephyr, and Confluence for test management and CI/CD pipeline integration. Extensive expertise in Salesforce Commerce Cloud (SFCC), Salesforce Marketing Cloud (SFMC), and third-party integrations including Braintree PayPal, ESW, CC, PayPal, Apple Pay, Klarna, AfterPay, CrowdTwist, Talkable, LINC, Order Groove, Oracle Bronto, Five9, Attentive, Eshopworld, Kustomer, Google Catalogue Feed, Custora Feed, Google Marketing Feed, and Payment Settlement Feed. Strong background in merchandising, coupon & promotion management, campaign execution, and fraud detection using AI-driven solutions. Comprehensive testing experience across black box white box GUI system integration third-party integration sanity smoke regression and retesting methodologies. Skilled in automating test scripts using Java and Selenium WebDriver. Executes mobile testing for iOS & Android and conducts payment gateway testing global tax validation and revenue tracking. A proactive problem solver with strong analytical skills excellent communication abilities and a detail-oriented mindset. Proven ability to multitask collaborate effectively in team environments and drive high-quality seamless digital experiences while continuously optimizing QA automation and test management processes.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
Technology Lead-QA
Metyis India pvt ltd
04.2021 - Current
- Company Overview: AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal
- Requirement gathering & Analysis, Requirement Review & Test Cases designing, scope, setup and perform test on different IP locations with the use cloud & headless browser technique & roadmap planning
- Thoroughly understand the business requirement by going through the BRD, SRS, Planned Solution/ Test Plan document & create the PER estimates, requirement traceability matrix, Test Scenarios, Test Cases
- Designs and develops Test Plan, Test Cases
- Participates in release planning, sprint planning, daily scrum and retrospective in agile scrum environment
- Payment Gateway & Payment processor testing based on different countries payment types & currencies
- Verification of the transaction settlement, void & authorization process
- User perspective Credit Card Authentication & Authorization
- Performs Smoke, Functional, Integration, System, User Acceptance, Regression, and GUI testing
- Develops and documents Standard Testing Procedures for Manual Testing
- Executes the Test Scenarios, analyzes the actual results against the expected results to each GUI objects
- Performs sophisticated Regression, Functional, User Acceptance, and Integration Testing
- Submits the defect reports, and communicate issues to business, engineering, and management using JIRA
- Performs mobile web and mobile app testing for Android and iOS devices
- Works extensively on performing Mobile web and native App testing for Android, and IOS
- Develops complex SQL queries to validate data in databases for Oracle and SQL Server
- Works closely and independently with various teams including development and management
- Increased team productivity through effective collaboration, clear communication, and regular progress updates.
- Streamlined software development process with the introduction of Agile methodologies, resulting in faster project completion times.
- Provided mentorship to junior team members, fostering professional growth and strong work ethics in the workplace.
- Implemented automated testing frameworks, resulting in reduced defect rates and improved product quality.
Sr.Software Engineer (Operations - QA Lead)
Unicode Systems
04.2018 - 04.2021
- Company Overview: Tarte Cosmetics is US top level cosmetics brands that is currently doing business over globe through online channels
- Followed the Standard Test Process Guide for the QA Methodology
- Worked closely with Test Lead during the Software Testing Life Cycle (STLC) by ensuring full test coverage of the assigned test cases
- Monitoring the production event, Monitoring the transaction & traffic
- To Validate the End to End flow of the all scenarios as per real time user
- Calculation of Taxes, VAT, with respect to the countries
- Currencies Conversion & Calculation based on the capital
- Participated in peer reviews of software requirements, designs and test procedures
- Documented test plans and test cases corresponding to business rules and requirements
- Performed System, UAT, Functional, Regression Testing
- Maintained and executed test cases and test scripts using QualityCenter
- Reported & tracked the bugs, performed E-mail notifications to the developers using the QualityCenter
- Created the Regression Test cases and automated them for the purpose of regression testing
- Extensively involved in developing regression test scripts, creating output values, doing data driven Test for all the projects using Quick Test Professional
- Enhanced the scripts by Reusable Actions, Checkpoints, Synchronization points, parameterization and modular test in QTP
- Used reusable actions with utilizing the flexible functionalities in Quick Test professional
- Performed backend testing for data validation using complex SQL Queries joining multiple tables, using functions, and different conditions
- Worked closely with development team to ensure bug fixes and overall quality of the system
- Developed scalable applications using agile methodologies for timely project delivery.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Enhanced software functionality by identifying and resolving complex technical issues.
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality products.
- Reduced defect leakage by effectively conducting regression testing after each release cycle.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Education
Bachelor of Technology - Computer Science& Engineering
IIMT College of Engineering & Technology
Greater Noida, India 04.2012 - 01.2016
PG Diploma - Software Testing
Center For Development of Advance Computing
New Delhi, India 01.2016 - 01.2017
Skills
Software testing
Functionality testing
System integration testing
Requirements gathering
Test automation
Selenium WebDriver
Gitlab
Jenkins
TestNG
Postman
JMeter
JIRA
Zephier
Confluence
Salesforce Marketing Cloud
Salesforce Commerce Cloud
Braintree PayPal
ESW
CC
PayPal
Apple Pay
Klarna
AfterPay
Java
Crowd Twist
Talkable
LINC
Order Groove
Oracle Bronto
Five9
Attentive
Eshopworld
Kustomer
Google Catalogue feed
Custora Feed
Google Marketing feed
Payment Settlement feed
Teamwork
Problem-solving abilities
Multitasking Abilities
Certification
Professional NASSCOM Certified Software Testing, Sponsored by CDAC- Pune
Timeline
Technology Lead-QA
Metyis India pvt ltd
04.2021 - Current
Sr.Software Engineer (Operations - QA Lead)
Unicode Systems
04.2018 - 04.2021
PG Diploma - Software Testing
Center For Development of Advance Computing
01.2016 - 01.2017
Bachelor of Technology - Computer Science& Engineering
IIMT College of Engineering & Technology
04.2012 - 01.2016