Driving results
Results-driven Team Manager known for high productivity and efficient task completion. Possess specialized skills in team leadership, conflict resolution, and strategic planning. Excel in communication, adaptability, and problem-solving, ensuring success in fast-paced environments.
- Manage and lead the accounts receivable team, setting clear objectives and performance standards.
* Monitor outstanding debts and implement effective collection strategies.
- Conduct credit assessments for new and existing clients to mitigate financial risks.
Prepare regular reports on accounts receivable status and cash flow projections.
-Collaborate with sales, billing and customer service departments to ensure accurate and timely invoicing and payment processing
- Develop and maintain relationships with key customers to ensure timely payments and resolve any issues that arise
- Manage and motivate the accounts receivable team to achieve departmental goats and objectives
- Identify areas for process improvement and implement changes to increase efficiency and accuracy
* Customer payment analysis and tracking.
* Manage the collection of outstanding invoices while enforcing company policy (KP).
* Coordinate activities of customers to ensure a smooth and efficient department that reduces the number of cases that are overlooked.
* Monitor customer account details for non-payments, delayed payments, and other irregularities.Review AR aging to ensure compliance
* Run reports and analyze data pertaining to the department and shore with Billing team for immediate resolutions.
* Communicate with clients to build and maintain a strong working relationship and reduce the number of clients who stop working with the company.
* Design training modules that implemented strategic, business practices and organizational behavior training concepts
* Effectively trained Supervisors on techniques for managing employees.
* Analyzed each department training needs and developed new training programs based on the analysis.
. Planned and lead training programs on staff development.
Accounts receivable managementCollection strategiesCustomer relationship management
Driving results
Mentoring
Engagement