Motivated and dedicated professional seeking a dynamic role in a progressive organization where I can utilize my communication skills and customer service experience to contribute to team success and organizational growth.
Overview
4
4
years of professional experience
Work History
Customer Service Executive
Kotak Mahindra Bank
- Current
Managing customer queries with professionalism and empathy
Ensuring timely resolution of banking service-related issues
Executive - Customer Care (Outbound Process)
Girnar Care Pvt. Ltd.
01.2022 - 01.2023
Provided soft services support to clients
Handled outbound lead generation and customer engagement
Developed communication and service handling abilities in BPO environment
Education
Bachelor of Commerce -
University of Rajasthan
Senior Secondary -
Rajasthan Board
Secondary -
Rajasthan Board
Skills
Strong Communication & Interpersonal Skills
Customer Service & Client Handling
Quick Learner & Adaptive to New Environments
Active Listening & Team Collaboration
Languages
Hindi
English
Hobbies and Interests
Listening to Music
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge and belief.
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