Priya Sharma
Jaipur
Summary
Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. 8+ year history of success in Banking Industry and having a strong desire for growth for myself as well as the organization I am associated with.
Overview
8
8
years of professional experience
Work History
Branch Manager
ICICI Bank
Jaipur
08.2023 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Coordinated promotional campaigns for new products or services in order to boost sales revenue.
- Managed and inspired team members to perform to full potential, driving branch profitability.
Senior Relationship Manager
ICICI Bank
Jaipur
07.2021 - 08.2023
- Developed and managed a portfolio of existing clients to ensure long-term customer relationships.
- Conducted regular meetings with customers to discuss their needs and provide tailored solutions.
- Lead a team of privileged bankers and maintained revenue for each of them.
- Mentored, motivated and drove the team towards achieving target.
NRI Relationship Manager
ICICI bank
Jaipur
12.2019 - 07.2021
- Provided financial solution to meet the requirement of the NRI customers and ensured value added customer service.
- Increased liability size of relationship via account balances and reviewed the inflow and outflow for mapped NRI accounts.
- Maintained close contact with customers and ensured awareness of various products offerings.
Privilege Banker (Relationship Manager))
ICICI Bank
Jaipur
08.2016 - 12.2019
- Acquired new clients and generated revenue from mapped clients.
- Managed the HNI customer portfolio of the branch while retaining and enhancing existing relationship
- Deepened the relationship by cross selling products and services according to customer needs
Education
MBA - Finance And Marketing
Vanasthali Vidhyapeeth
Jaipur04-2015
Bachlor of Commerce - Commerce
S S Jain Subodh Girls College
Jaipur04-2013
Skills
- Relationship building and management
- Employee Development
- Branch Operations Management
- Sales professional
- Financial Oversight
- Excels in team leadership
Accomplishments
- Qualified for multiple zonal contests for various products as Relationship Manager
- Earned a Leadership role as M2 level Manager by achieving all revenue targets.
- Certified with IRDA and AMFI
Timeline
Branch Manager
ICICI Bank
08.2023 - Current
Senior Relationship Manager
ICICI Bank
07.2021 - 08.2023
NRI Relationship Manager
ICICI bank
12.2019 - 07.2021
Privilege Banker (Relationship Manager))
ICICI Bank
08.2016 - 12.2019
MBA - Finance And Marketing
Vanasthali Vidhyapeeth
Bachlor of Commerce - Commerce
S S Jain Subodh Girls College
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