Summary
Overview
Work History
Education
Skills
Timeline
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Priya Sharma

Priya Sharma

Ghaziabad

Summary

Experienced and dependable general worker with a strong work ethic and a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious, adaptable to different environments, and ready to contribute to a dynamic team.

Overview

4
4
years of professional experience

Work History

Senior Product Specialist

PROVANA
NOIDA
06.2024 - Current
  • Developed strategies for collecting on delinquent accounts while maintaining customer relations.
  • Identified potential problem accounts and developed plans of action to prevent delinquency.
  • Reviewed customer payment arrangements for appropriateness based on account history.
  • Maintained accurate records of all collections activities including communications with customers.

SENIOR PRODUCTION LEADER

ASTRA GLOBAL SERVICES
NOIDA
03.2023 - 06.2024
  • Strengthened team efficiency, reducing errors.
  • Coordinate efforts to collect debts with sales and accounting.
  • Keep track of assigned accounts to identify outstanding debts, plan course of action to recover outstanding payments.

ASSISTANCE COORDINATOR

ALLIANZ PARTNERS
GURGAON
06.2022 - 02.2023
  • Boosted service quality as an organized professional.
  • An organized, results-oriented customer service
  • Professional with an excellent track record of significant increasing service quality, sales and customer base.

ADVISOR CUSTOMER SUPPORT

CONCENTRIX
GURGAON
09.2020 - 05.2022
  • Handle customer enquiries, answering any queries in person, over the phone and online.
  • Secured customer trust and loyalty, earning company high rating.

Education

Catering Technology & Applied Services -

Institute of Hotel Management
Panipat
01.2021

Skills

  • Leadership
  • Adaptability
  • Team Work
  • Interpersonal Communication
  • Time Management
  • Work Ethic

Timeline

Senior Product Specialist

PROVANA
06.2024 - Current

SENIOR PRODUCTION LEADER

ASTRA GLOBAL SERVICES
03.2023 - 06.2024

ASSISTANCE COORDINATOR

ALLIANZ PARTNERS
06.2022 - 02.2023

ADVISOR CUSTOMER SUPPORT

CONCENTRIX
09.2020 - 05.2022

Catering Technology & Applied Services -

Institute of Hotel Management

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Priya Sharma