MS Office
Priya Sharma
Manager Administration
New Delhi
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Personable Office Administrator with 05 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Office Administrator Cum Front Desk Executive
Ameya Group of Companies
New Delhi
06.2018 - Current
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Conducted regular inventory audits of office supplies, maintaining stock levels as needed.
- Effectively handled day to day operations and responsibilities of front desk in addition to admin role.
- Contributed to positive work environment by effectively communicating with team members across departments.
- Supported training of new front desk staff members, sharing best practices for excellent service delivery.
- Updated accommodation needs of clients in real time.
- Developed rapport with clientele through attentive listening and personalized service recommendations.
- Coordinated shuttle services for employees and clients.
- Facilitated conferences or events, coordinating logistics with relevant departments to ensure seamless experiences.
- Assisted vendors bill processing and payments.
- Anticipated office needs, offering assistance proactively.
- Collaborated with housekeeping staff to ensure maintenance and upkeep of property.
Front Desk Executive & Verification Officer
FA Capital Management Pvt. Ltd.
New Delhi
06.2016 - 05.2018
- Handled Motor Insurance new & renewal, Verification & processing of documents, Managed front desk operations, record keeping of all existing & new clients.
- Supported training of new front desk staff members, sharing best practices for excellent service delivery.
- Conducted regular inventory audits of office supplies, maintaining stock levels as needed.
- Enhanced guest satisfaction by providing exceptional customer service at front desk.
- Participated in weekly team meetings to discuss performance metrics, addressing areas of improvement together as team.
Verification & Admin Officer
HDFC Bank Ltd. (on Behalf of Gi Group)
New Delhi
02.2015 - 06.2016
- Verification of Insurance related documents with customer, Collection of documents & processing, Data preparation of existing & potential customers, Coordination with finance department for client retention and new customers, Inter-departmental liaisoning for best customer experience.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Front Desk Executive
Gladiator Group
New Delhi
01.2014 - 02.2015
- Handled all operations of front desk activities, Guest Managements, Inter-Departmental relations
- Supported training of new front desk staff members, sharing best practices for excellent service delivery.
- Coordinated shuttle services for guests traveling between hotel and local attractions or transportation hubs efficiently.
- Maintained organized workspace to optimize productivity.
Education
Master of Arts - Political Science
IGNOU
New Delhi, India 07.2016 - 05.2018
Bachelor of Arts - Political Science
Delhi University
New Delhi, India 07.2011 - 05.2014
Skills
Office Supply Management
undefinedTimeline
Office Administrator Cum Front Desk Executive
Ameya Group of Companies
06.2018 - Current
Master of Arts - Political Science
IGNOU
07.2016 - 05.2018
Front Desk Executive & Verification Officer
FA Capital Management Pvt. Ltd.
06.2016 - 05.2018
Verification & Admin Officer
HDFC Bank Ltd. (on Behalf of Gi Group)
02.2015 - 06.2016
Front Desk Executive
Gladiator Group
01.2014 - 02.2015
Bachelor of Arts - Political Science
Delhi University
07.2011 - 05.2014
Software
Windows
Interests
Travelling
Reading
Social media
Personal Information
- Father's Name: Narendra Sharma
- Date of Birth: 02/19/92
Career Chronicle
A dynamic individual with more than 3 years of experience in client coordination, processing documents & managing records related Finance & Insurance sector.
Core Competency
A keen planner with demonstrated abilities in devising marketing activities & accelerating operation activity. Expertise in managing business operations with key focus on top line profitability by ensuring optimal utilization of resources. Proven skills in managing teams to work in sync with the corporate set parameters & motivating them r achieving company and individual goals.
Personal Information
- Father's Name: Narendra Sharma
- Date of Birth: 02/19/92
Career Chronicle
A dynamic individual with more than 3 years of experience in client coordination, processing documents & managing records related Finance & Insurance sector.
Core Competency
A keen planner with demonstrated abilities in devising marketing activities & accelerating operation activity. Expertise in managing business operations with key focus on top line profitability by ensuring optimal utilization of resources. Proven skills in managing teams to work in sync with the corporate set parameters & motivating them r achieving company and individual goals.
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