- QA testing (Manual/automation)
Priya Shrivastava
QA Engineer
Banglore
Summary
A Global Quality Engineer versed in US and international production and delivery realities. Incorporates vast knowledge of shipping, delivery and packaging regulations. Comfortable leading risk management and production fulfillment anywhere.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
2
2
Languages
Work History
QA Engineer
Moonraft innovation labs
Banglore
03.2021 - Current
- Supported quality team members during corrective action updates.
- Integrated diagnostic automation to accelerate and sharpen post-production testing.
- Expanded risk management measures through spot-checking and increased randomization of inspections.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Built strong rapport with team members, management and clients to facilitate efficiency and productivity.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Facilitated process improvements to successfully decrease errors.
- Coordinated with quality control staff to complete inspections.
- Maintained compliance with industry standards and regulatory compliance during managed projects.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Demonstrated product and quality expertise in product inspections.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
- Recommended revisions to internal controls and operational and management policies and procedures.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Performed statistical analyses to gather data for operational and forecast team needs.
Software Engineer (QA and Client Management )
Saviynt india pvt ltd.
Banglore
11.2017 - 01.2019
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Conducted research, gathered information from multiple sources and presented results.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Recommended products to customers, thoroughly explaining details.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Bachelor of Science - Computer Engineering
Bansal Institute of Science And Technology
Bhopal 07.2013 - 03.2017
Skills
- Client mangement
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
- Received best technology delivery award
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
- Project management
- Risk management
- Design and Acceptance criteria analysis
- Client handling
Certification
- JAVA
Interests
- Dancing
- Public speaking
- Travelling
- Singing and listening to song
- Reading
Timeline
- Project management
12-2022
- JIRA
12-2022
QA Engineer
Moonraft innovation labs
03.2021 - Current
Software Engineer (QA and Client Management )
Saviynt india pvt ltd.
11.2017 - 01.2019
- JAVA
11-2016
- SQL
11-2016
Bachelor of Science - Computer Engineering
Bansal Institute of Science And Technology
07.2013 - 03.2017
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