ERP Systems: Navision, Microsoft Partner Center
Priya Singh
Specialist- Procurement Operations
New Delhi
Summary
Dedicated procurement operations professional with over 4.9 years of experience in managing vendor relationships, sourcing, and pricing. Expertise in ERP systems, contract management, and data analysis. Adept at negotiating with vendors to secure competitive pricing and managing technical requirements in fast-paced environments. Proven track record in improving operational efficiency and driving cost-effective solutions. Seeking to leverage my skills in a dynamic role as an Analyst II, Sourcing & Pricing within the APAC Commercial Operations team.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Specialist - Procurement Operations
SoftwareONE India Private Limited
11.2019 - Current
- Negotiated and managed procurement contracts, including software licenses and renewals, ensuring competitive pricing and timely delivery.
- Licenses and renewals, handling both online and offline orders
- Collaborated with vendors to obtain technical specifications and representations, ensuring alignment with customer requirements.
- Request for Proposals, Request for Quotations & Request for Information from Suppliers
- Release, Review & Create Purchase Requisition to create Purchase Order in system
- Managing Service Level Agreements (SLAs) using Service Now (SNC), ensuring timely resolution of various requests, and maintaining high standards of service
- Prepared comprehensive pricing deliverables and reports, ensuring accuracy and timely submission to the sales organization.
- Conducting Root Cause Analysis for deviations reported by vendors, inside sales, finance, and procurement, providing necessary documentation and resolutions to ensure process improvements
- Extracting and analyzing data from business systems, including Navision, to streamline processes and improve operational efficiency
- Managing workload using ERP-integrated portals like Medius for pending invoices, One|Procure for ETA reports, and OnelProduct (PPWE) for product management
- Conducted detailed root cause analysis for vendor and internal deviations, driving continuous improvement in procurement processes.
- Managed pricing and procurement operations through ERP systems, including MS-Navision and ServiceNow, enhancing efficiency and reducing costs.
- Liaising with management to resolve complex order issues, ensuring timely solutions, and maximizing customer satisfaction through effective problem-solving.
- Trained and led a cross-functional team to improve agility and performance in handling complex procurement tasks.
Intern
Concept Research Media
05.2019 - 07.2019
- Managed quality control and production scheduling for transcribed audio and video files, ensuring adherence to client standards.
- Surveyed senior managers of various multinational corporations on employee gifting preferences
- Interact with existing and new clients through mails and calls to generate new business opportunities.
Education
Post Graduate Diploma In Management
Institute Of Technology And Science
Ghaziabad 04.2018 - 04.2020
Bachelor of Commerce with Computer Application - Commerce
Renaissance College of Commerce And Management
Indore 06.2014 - 04.2017
Skills
Vendor Negotiation & Relationship Management
Sourcing & Pricing Strategy
Contract Management (KMZs, SLAs)
ERP Systems (MS-Navision, ServiceNow)
Data Analysis & Reporting
Technical Specifications Procurement
Cross-functional Collaboration
Problem-solving & Root Cause Analysis
High Organizational Skills
Quoting Tools Proficiency
Certification
Excel Certification
Accomplishments
- Monthly Awards for Going: "Above & Beyond"
- Employee of the month
- Gold star award- for discipline, speed, passion.
- "Year End Euphoria" for driving quality & speed 2023
- Awarded 100% Quality Certificate over the last year.
Software
Tools: Microsoft Office Suite
Platforms: ServiceNow, One Product, One Procure
Timeline
Specialist - Procurement Operations
SoftwareONE India Private Limited
11.2019 - Current
Intern
Concept Research Media
05.2019 - 07.2019
Post Graduate Diploma In Management
Institute Of Technology And Science
04.2018 - 04.2020
Bachelor of Commerce with Computer Application - Commerce
Renaissance College of Commerce And Management
06.2014 - 04.2017
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