Summary
Overview
Work History
Accomplishments
Education
Skills
Work Preference
Languages
Timeline
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PRIYA SINGH

PRIYA SINGH

Data analyst
Ghaziabad,UP

Summary

Seeking an opportunity to use my knowledge and talent to educate and make them ready for today’s world.

Overview

2026
2026
years of professional experience
1
1
Language
5
5
years of post-secondary education

Work History

ERP and CRM Executive

Saya group
02.2024 - Current
  • Streamlined ERP and CRM processes by implementing system improvements and automating tasks, enhancing overall efficiency.
  • Supported the creation of user manuals to serve as a reference guide for employees navigating the new software environment.
  • Reduced manual workload for team members by identifying opportunities for automation and process improvement.
  • Conducted thorough analyses of business requirements to ensure optimal alignment with ERP and CRM capabilities.

Zenith Associates Group
1 1 - Current

CRM Specialist

County Group
05.2022 - 07.2023
  • Enhanced customer satisfaction by streamlining CRM processes and implementing user-friendly tools.
  • Improved team efficiency, developing customized CRM reports for various internal stakeholders.
  • Empowered account managers with advanced reporting features that allowed them to make informed decisions about their portfolios using real-time data from the integrated analytics suite within their respective CRMs.
  • Ensured data accuracy, conducting regular audits and maintaining up-to-date customer information in the CRM system.

Accomplishments

  • ACADEMIC QUALIFICATION:-
  • High-School Passed From CBSE Board in 2015
  • 4
  • ABA Coco County Group
  • ABA Coco County Group
  • Intermediate Passed From CBSE Board in 2017
  • BCA Passed From CCS University, Meerut in 2021
  • MBA Appear From APJ University, Lucknow
  • PROFESSIONAL QUALIFICATION:-
  • PROFESSIONAL QUALIFICATION:-
  • Computer Business Application Oct 2017
  • HOBBIES :-
  • HOBBIES :-
  • Reading Books, Traveling, & Hardworking.

Education

MBA -

APJ University
Lucknow
2021.05 - 2023.06

Bachelor Of Computer Applications -

Ccs University
Meerut
04.2018 - 08.2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Computer skills
  • Calm under pressure
  • Problem resolution
  • Verbal communication

Work Preference

Work Type

Full Time

Location Preference

RemoteHybridOn-Site

Important To Me

Career advancementCompany CulturePersonal development programs

Languages

English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)

Timeline

ERP and CRM Executive

Saya group
02.2024 - Current

CRM Specialist

County Group
05.2022 - 07.2023

MBA -

APJ University
2021.05 - 2023.06

Bachelor Of Computer Applications -

Ccs University
04.2018 - 08.2021

Zenith Associates Group
1 1 - Current

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PRIYA SINGHData analyst