Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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PRIYA. S

Kovur, Chennai

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills .Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. also to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Lead Associate Quality Controller

WNS Global Services Private Limited
01.2017 - Current

Clearing &Remittance :


  • Cheque clearing via ICCS application
  • ICCS- Image cheque clearing system
  • Validating the cheque amount, date, signature, annotation, account number, Title & payee name
  • Handled three types of clearing cheque that is INWARD, OUTWARD &TRANSFER
  • Transferring the funds all over the world by using the swift message, dealing with payments &various currency
  • Handing the customer transfer application via EDMS (Electronic Document Management System)
  • Receiving the customer application from every branch in CBD Dubai
  • Cross checking the kofox swift message with customer application
  • Handling the client mails and calls


Under writer :


  • Handled UAE Retail Credit - Personal Loans, Credit cards, Auto loans & Overdrafts assessment
  • Analyzing various documents such as Application, Al Etihad Credit Bureau (AECB Report), Salary certificate, Pay slips, Bank statements, Tenancy contracts & KYC documents
  • End to end verifying Customer’s Credit history both salaried & self-employed customers
  • Checking Central Bank of UAE Regulations & Compliance Checks accordingly
  • Preparing periodical statistics & maintain various reports of Approval & Declines
  • Ensure compliance to Bank’s internal policies & procedures, prepare proposal and reviewing Deviation sheets according to Central Bank regulations
  • Training & monitoring new Credit officers
  • Handling all other tasks assigned directly by Retail Credit Managers


Account Opening:


  • Handled Quality check for Account opening for corporate & individual customers
  • Cross checking KYC details of customers
  • Omni check – Whether the customers are not in restricted list
  • Checking application form for mandatory information’s
  • Signature Amendment - Verification & approval for shareholder
  • Signature validation
  • RIM creation for customers
  • I Business Token activation
  • Issuing Cheque book based on KYC details.


CORPOARATE, RETAIL & SYNDICATION LOAN :


● Based on Customer request will be booking the corporate,retail & syndicate loans.

● Dispersing loan amount after validation.

● Handled different types of settlement

  • o Pre settlement
  • o Full settlement
  • o Partial settlement
  • o Past due Settlement
  • Successfully completed daily and monthly task for ensuring accuracy and identifying various issues with application of loan document reviews, new loans, renewed loans, modifications, participation loans, escrow loan set-up, loan disbursements, advances, payments of interest and principal, payoffs on escrow and late charges processed.
  • Performed daily and monthly reconciliation of various general ledger accounts.
  • Handled Loan Amount hold & release in customer account.
  • Scheduling & rescheduling EMI payment details to the customer.
  • Validating the various amendments for customer account.( Postponement, reschedule, draw down, rate amendment extra…)
  • Validating the liability & no liability preparing letter for retail customers.
  • Issued daily exception report of findings in compliance with bank policy and submitted to processors and loan officers for required correction maintenance and accuracy.
  • Created and submitted monthly error report with solution to department supervisor for correction.

Senior Customer Service Executive

Intelenet Global Services Private Limited
07.2015 - 01.2017
  • Banking – BARCLAYS (UAE)
  • Commercial Assets and Liabilities – Loans, Fixed Deposits & Fund transfer
  • Crediting loan amount to the customer account upon completion of various necessary checks
  • Handling both short term loans & Medium-term loans
  • Processing of loan come fund transfer – customer transfer and bank transfer
  • Sanction check against individuals and entities on world checks, TSCA
  • FX rates - fixing conversion rate of one currency to another currency via EDMS
  • Nostro outstanding check on daily basis if not released payment
  • Liquidation (settlement) - Upon receipt of settlement request, funds would be directly debited/credited to the customer account in respect to deposits and loans
  • Placing of fixed deposits and settlement upon maturity
  • Amendment – Extension in tenor, customer interest rate, maturity date of loans.

workflow operator

SPS, Scientific Publishing Services
10.2013 - 06.2015
  • Working in booking team as a login & Workflow operator
  • Validating Customer data & providing feedback to customer
  • Entering the article details in Excel on daily basis & distributing the volume to the team members
  • Article ID generation, proof validating and Moving the Approved data to the company’s database have been managed
  • Direct Response to the Editors e-mail have been handled.

Education

B.S.C - Computer Science

Cauvery Women’s College, Bharathidasan University
2013

HSC -

D.G.M Higher Secondary School
2010

SSLC -

Tiruvallur Higher Secondary School
2009

Skills

  • Loss Prevention Goals Monitoring
  • Corrective Actions
  • Customer Inquiries
  • Providing Feedback
  • Performance Goals
  • Customer Interaction
  • Methodology Implementation
  • Client Relationship Management

Accomplishments

  • Got League of Champion Award from client for problem solving methodology
  • Got Impressive award from Manager for handling multiple process.
  • Received Appreciations from client & mangers

Timeline

Lead Associate Quality Controller

WNS Global Services Private Limited
01.2017 - Current

Senior Customer Service Executive

Intelenet Global Services Private Limited
07.2015 - 01.2017

workflow operator

SPS, Scientific Publishing Services
10.2013 - 06.2015

B.S.C - Computer Science

Cauvery Women’s College, Bharathidasan University

HSC -

D.G.M Higher Secondary School

SSLC -

Tiruvallur Higher Secondary School
PRIYA. S