Priya Survase

• Managed daily office operations including inventory control of office supplies to ensure optimal workplace functionality.
• Monitored departmental budgets by tracking expenses and aligning them with allocated funds.
• Oversaw the maintenance of office equipment, supplies, and facilities, ensuring smooth operations.
• Coordinated travel arrangements and distributed travel details to relevant personnel.
• Facilitated interdepartmental communication to enhance organizational efficiency.
• Conducted regular meetings with housekeeping staff to address performance issues and implement improvements.
• Developed and enforced housekeeping policies and procedures to streamline operations.
• Managed infrastructure and security of the premises, ensuring a safe and well-maintained environment.
• Handled group health insurance for employees, including policy management and renewals.
• Coordinated employee orientation, grievance resolution, and engagement initiatives to foster a positive work environment.
• Collaborated closely with Human Resources and the Accounts Department to streamline processes and resolve issues.
• Compiled monthly expense reports and created dashboards for review.

• Oversaw all aspects of mail coordination, including sorting, preparing packages for shipment via courier or postal services, and ensuring timely delivery.
• Supported special event planning by arranging catering services, securing venues, and sourcing promotional materials to ensure successful execution.
• Administered office supplies inventory by monitoring stock levels, placing orders, and maintaining an organized supply system.
• Provided comprehensive administrative support to the executive team, including managing complex schedules, coordinating meetings, and maintaining calendars.
• Developed and maintained spreadsheets in Microsoft Excel for accurate record-keeping, data analysis, and reporting.
• Organized travel arrangements and processed expense reports for travel reimbursement, ensuring adherence to company policies.
• Supervised and trained housekeeping staff, ensuring compliance with cleanliness standards and operational efficiency.
• Liaised with external vendors to ensure timely delivery of supplies and resolve any issues promptly.
• Managed financial transactions for vendor and service provider payments, including initiating transactions, tracking progress, and ensuring timely execution.

• Oversaw administrative tasks related to event planning, such as preparing invoices, tracking expenses, and ensuring all logistical details were managed effectively.
• Scheduled and coordinated maintenance activities to ensure the facility’s optimal condition and appearance.
• Managed daily operations of the venue, including supervising staff, enforcing safety procedures, and ensuring a smooth workflow.
• Cultivated and maintained client relationships to enhance customer satisfaction and encourage repeat business.
• Addressed and resolved customer issues or complaints promptly to uphold a positive reputation and customer relations.
• Prepared detailed reports on revenue generated from events, providing insights for financial analysis and strategic planning.
• Coordinated with vendors to guarantee the timely delivery of products and services, including negotiating contracts for catering, entertainment, and other event needs.
• Analyzed sales data from events to identify trends, assess performance, and uncover opportunities for enhancement.
• Delegated tasks to staff, set priorities, and established goals to ensure efficient and effective team performance.
• Utilized strong verbal communication skills to engage with clients, understand their needs, and deliver tailored services.

• Managed client interactions by addressing inquiries, providing information on property listings, and ensuring a high level of customer service.
• Facilitated onboarding processes for new clients, including property tours, contract explanations, and transition support.
• Developed and nurtured strong client relationships to enhance satisfaction and foster loyalty.
• Resolved client issues or concerns promptly and effectively to maintain a positive experience and uphold the company’s reputation.
• Coordinated with internal teams (e.g., sales, property management) to ensure seamless service delivery and address client needs.
• Organized and executed client events and property showcases to enhance engagement and promote the company's portfolio.
• Prepared and maintained detailed records of client interactions, feedback, and transaction details for future reference and strategic planning.
• Provided insights and feedback to management based on client interactions and market trends to drive service improvements and strategic decisions.
• Monitored and analyzed client satisfaction metrics to identify areas for enhancement and implement improvements in service delivery.
• Acted as a liaison between clients and various departments, ensuring clear communication and timely resolution of issues.

Administrative Duties:

• Managed office operations, including scheduling meetings, maintaining calendars, and handling correspondence.
• Prepared and processed documentation related to client interactions, property transactions, and administrative functions.
• Coordinated travel arrangements for staff and clients, including booking flights, accommodations, and transportation, and managing travel itineraries.
• Oversaw office supplies inventory and placed orders as necessary to ensure smooth operations.