Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Priya Swaminathan

Priya Swaminathan

Chennai

Summary

Workday LMS Specialist and HCM Business Analyst with expertise in maintaining data integrity within Workday software. Demonstrated success in developing training materials and coaching teams to enhance productivity. Proficient in managing e-learning platforms and troubleshooting technical issues to improve user experience. Strong communication and organizational skills contribute to effective operation of learning management systems.

Overview

18
18
years of professional experience

Work History

Specialist, Workday LMS and HCM

Flex
Chennai
09.2021 - Current
  • Monitored course completion rates and time spent to identify improvement areas.
  • Analyzed LMS data to reveal trends and enhancement opportunities.
  • Assessed user feedback to evaluate LMS experience.
  • Conducted periodic reviews of courses and content on LMS platform.
  • Developed reports summarizing usage patterns and performance metrics for LMS.
  • Implemented access control security protocols within Learning Management System.
  • Deployed regular updates and patches for bug fixes and system improvements.
  • Created training materials, including tutorials, to support LMS users.

Business Analyst, Workday HRMS

Flex
Chennai
10.2018 - Current
  • Enhanced Workday HRMS functionality by resolving system issues through analysis.
  • Analyzed processes to identify areas needing improvement.
  • Collected feedback from end users on usability issues related to applications.
  • Summarized findings from stakeholder meetings in comprehensive documentation.
  • Communicated complex technical concepts in an accessible manner for non-technical audiences.
  • Offered technical support throughout user acceptance testing phases.
  • Maintained organizational structures in Workday, ensuring data integrity and compliance.
  • Created training materials for internal staff regarding new products and services.

Senior Instructional Designer

Flex
Chennai
06.2014 - 09.2018
  • Designed course materials such as facilitator guides, job aids, and assessments for effective learning.
  • Mentored junior instructional designers in developing creative educational solutions.
  • Partnered with business stakeholders to clarify requirements for training resources.
  • Assessed learner needs to identify gaps and create effective training solutions.
  • Tracked learner progress, providing constructive feedback to improve outcomes.
  • Measured training initiative success through data collection from surveys and interviews.
  • Ensured content accuracy by collaborating with subject matter experts.
  • Utilized various authoring tools to create engaging online courses.

Instructional Designer

Exemplarr Worldwide Limited
Chennai
07.2013 - 05.2014
  • Developed and implemented comprehensive CBT, ILT, and WBT materials to enhance learning experiences.
  • Created user stories, wireframes, storyboards, design documents, and prototypes for online course development.
  • Designed scenarios, flowcharts, and job aids to support instructional content delivery.

Knowledge Manager

Temenos
Chennai
03.2010 - 10.2011
  • Ensured effective delivery of skills training by managing a team of trainers.
  • Directed efforts to optimize educational programs for better learning outcomes.
  • Guided training team to enhance knowledge transfer and skill acquisition strategies.

Corporate Trainer

Temenos
Chennai
01.2008 - 03.2010
  • Conducted comprehensive training sessions on T24 software to enhance user proficiency.
  • Developed and delivered comprehensive training programs, combining in-person sessions for over 500 employees with e-learning courses for more than 3,000, enhancing organizational learning and development.

HR Executive

Temenos
Chennai
04.2007 - 01.2008
  • Optimized recruitment processes and employee record management within HR department.
  • Supported senior management in strategic talent acquisition planning.
  • Sourced potential candidates through various channels including job postings and referrals.

Education

PG Diploma - Technical Writing

Institute of Graphics And Design

Bachelor of Engineering - Electrical Engineering

Anna University

Skills

  • Workday HCM
  • Workday LMS
  • Corporate Training
  • Coaching and Mentoring
  • Instructional Design

Accomplishments

  • Bravo and Pat on the Back Awards at Flex
  • GEM Award at Temenos

Timeline

Specialist, Workday LMS and HCM

Flex
09.2021 - Current

Business Analyst, Workday HRMS

Flex
10.2018 - Current

Senior Instructional Designer

Flex
06.2014 - 09.2018

Instructional Designer

Exemplarr Worldwide Limited
07.2013 - 05.2014

Knowledge Manager

Temenos
03.2010 - 10.2011

Corporate Trainer

Temenos
01.2008 - 03.2010

HR Executive

Temenos
04.2007 - 01.2008

PG Diploma - Technical Writing

Institute of Graphics And Design

Bachelor of Engineering - Electrical Engineering

Anna University

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Priya Swaminathan