Priya Teke

• Analyzed current processes, procedures, and systems to identify process optimization through data analytics techniques, such as root cause analysis and gap analysis.
• Train and mentor 50+ project teams in the US, UK, China, and India on Lean Six Sigma and Project Management methodologies.
• Change agent to lead continuous improvement culture.
• Develop training content and templates, and train the team on process mapping, root cause analysis, CAPA, Value Stream Mapping, Gemba, 5S, A3 problem solving, data analytics, and other Lean Six Sigma tools.
• Conduct stakeholder interviews to understand business needs and objectives. Accountable for translating business requirements to technical requirements for the technology group (business liaison).
• Facilitate process discovery and gap analysis workshops, capture requirements, and support end-to-end projects.
• Communicated project status updates regularly to stakeholders at all levels of the organization.
• Provide global consulting to the executive leadership team on strategy, process excellence, automation, and AI/ML opportunities.
• Coached senior leaders on how to effectively manage transition periods during organizational transformations.
• Provided guidance on communication strategies for informing employees about changes taking place in the organization.

I was accountable for leading Lean Academy and building and sustaining the lean mindset. I trained 4,000+ employees globally in Lean. I also led the global strategic initiative 'Process—House in Order,' redefining the process and implementing automation, AI/ML, and Power BI dashboards.

Led an automation team of 30 people, providing automation services globally.

Key projects:

• Drive Global HR Transformation projects, hire to retire, and support the HR team in planning and implementing HR Transformation Initiatives.
• Developed an operating model for vendor identification, onboarding, and performance management, reducing lead time by 75%.
• Developed and implemented EVP (Employee Value Proposition), resulting in faster hiring and retention of employees by 10%.
• Designed new process for background verification and participated in new vendor identification and selection.
• Streamlined recruitment process, which resulted in a reduction in time to hire by 25%.
• Collaborated with IT to eliminate the manual invoice SAP process by implementing RPA, leading to 99% accuracy.
• Streamlined end-to-end process and implemented best-in-class standards for procure-to-pay, leading to 100% of requisitions being raised via the system.
• Developed a workflow tool for managing the global events for the medical affairs team, reducing manual efforts by 50%.
• Set up 4 units and led the transition projects for CMC, Global Regulatory Affairs, and HR departments.
• Led Business Continuity plan for GBS, refurbishment, and transport projects for Facility.
• Drafted reports summarizing progress made on projects for review by executive leadership team.
• Participated in cross-functional teams responsible for developing innovative solutions for complex problems.

• Worked as a black belt for 20 projects and with senior stakeholders to identify process improvement opportunities, classifying them into Just Do It or Lean Six Sigma projects. Define value from each project to achieve process improvement targets.
• Train and mentor A3 problem-solving and lean projects.
• Supported process transition and worked with the operations team to prepare quality and audit documents.
• Train new auditors in quality management systems and perform audits in KPO, LPO, and BFSI domains. Worked with the operations team to bridge the gaps for any non-compliance.
• Spearheaded strategic initiatives for the assigned projects (Volume forecasting, FTE estimation, COQ, and no surprise framework).
• Implementation of workflow tool across all 20 projects.

• Transitioned the Learning Management System process from the US to India as a subject matter expert.
• Organized and scheduled on-site and off-site training for leadership and management teams.
• Maintained accurate records of all training conducted.
• Created post-training surveys to assess the quality of instruction received by participants.
• Collaborate with the vendors for logistics for the US and APAC training.
• Analyzed current processes and procedures to identify areas for improvement through training initiatives.
• Ensured that all necessary equipment was available before a session commenced.
• Provided ongoing support to internal customers throughout the entire training process.

• Generated revenue of 2 million INR for the organization.
• Key account managers for IT clients supported in bridging the gaps of participants' expectations and the trainers.
• Developed and implemented strategies to increase customer base and revenue growth.
• Built relationships with key clients, partners, and vendors to facilitate successful partnerships.
• Maintained a database of contacts from prospective clients for future follow-ups.
• Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
• Recruited, hired, and trained new hires to optimize profitability.