Venkatesh Lingaiah
Chennai
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Manager
Tata Consultancy Services Ltd
02.2008 - Current
- Currently handling a team of 65 members including 4 team leaders & 8 SME’s and handling at Chennai, Pune, Guadalajara locations
- Providing Process overview to Client visit and leadership management based on requirement
- Preparation for Account level Dashboard (Monthly, Quarterly and Yearly)
- Understanding manpower requisition & maintaining Head Count & Gross Margin
- Preparation and Presenting Business Reviews (MBR, QBR, HBR & ABR) Decks for Client
- Preparing & maintaining Business Metrics regularly in terms of TAT, Accuracy, Heat Map, PMR, IQMS Documents (Integrated Quality Management System)
- Maintaining Process related quality document - FMEA (Failure mode effective analysis), RCSA, RCA, Causal Analysis, SIPOC, CAPA, Training plan and EA (Error analysis report)
- Preparing SOP’s (Standard Operating Procedures), Change Management - Process Updates Sign Off for processes
- Preparing Invoice Reports, Volume Forecast, Control Charts, Capacity plan & Budgeting based on volume Forecasting
- Preparation Monthly Process Dashboards for all Activities
- Conducting Monthly process review meeting with process owners on a monthly basis
- Access Management – Taking care of all access requests and ensure associates are having access for application
- Maintaining all process status as “Green”
- Maintaining associate’s mandatory trainings compliance status for both TCS and Customer
- Having regular team connect with across location
- Maintaining & Tracking team’s productivity, utilization and accuracy
Education
B.Com -
Prince Shri Venkateshwara Arts & Science College
01.2007
HSLC -
Gurunanak Matriculation Higher Secondary School
01.2004
SSLC -
Y.M.C.A Sports Higher Secondary School
01.2002
Skills
- Strong communication
- Interpersonal skills
- Decision-Making Skills
- Analytical skills
- Problem-Solving Skills
- Process management
- Client management
- Quality management
- Materials preparation
- High Level of Quality consciousness
- Data analysis
- Data management
- Risk management processes
- People Management
- Strong verbal communication
- Interpersonal communication
- Written communication
Certification
- Green Belt Certification, Green Belt certified by TCS for completing Lean Six Sigma project on UPT Reduction in Risk review process through automation of Decline notices.
- Certified in Green Belt & Yellow belt in Quality from TCS
- Certified Agile Champion
Learning And Development
- Data Privacy, Information Security Awareness & Fraud Risk Management
- Communication skills & Data, Business email writing
- Advanced Excel Formulas trainings
- Speaking smart with significant stakeholder
Projects And Benefits
- Automation tool for legal correspondence, 15 Mins to 5 Mins, 4.75 FTE Benefit to Customer, 98.10% to 99.78%
- Auto Risk Review – Referral Reduction, 2 FTE Benefit to Customer
- SHUW & Motor Vehicle Report Automation, $75K/Yr. Benefits to Customer
- Umbrella Risk Review – Referral Reduction, 1.25 FTE benefit to Customer
Timeline
Assistant Manager
Tata Consultancy Services Ltd
02.2008 - Current
B.Com -
Prince Shri Venkateshwara Arts & Science College
HSLC -
Gurunanak Matriculation Higher Secondary School
SSLC -
Y.M.C.A Sports Higher Secondary School
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Arun VArun V
Program Manager at Tata consultancy services | Financial Ombudsman ServicesProgram Manager at Tata consultancy services | Financial Ombudsman Services
Naimish AgnihotriNaimish Agnihotri
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services
Herbert Jeffrin MHerbert Jeffrin M
Specialist - Global Funds Control at Bank of New YorkSpecialist - Global Funds Control at Bank of New York