Priya Thapa D
Unit Head Sales
Bengaluru
Summary
Dynamic Unit Leader at NoBroker.com with a proven track record in team management and operational efficiency. Expert in mentoring and fostering innovation, driving high performance through effective communication and problem-solving. Committed to enhancing customer satisfaction and achieving project milestones, leveraging strong situational awareness and time management skills.
Overview
9
9
years of professional experience
Work History
Unit Leader
NoBroker.com
06.2022 - 07.2025
- Developed high-performing teams through ongoing coaching, mentoring, and professional development opportunities.
- Fostered a culture of innovation by encouraging creative problem-solving techniques among team members.
- Streamlined decision-making processes for increased efficiency while still maintaining thorough consideration of all factors involved.
- Demonstrated a commitment to continuous learning and professional growth, staying current on industry trends and best practices to drive unit performance.
- Enhanced team productivity by implementing effective communication strategies and streamlining processes.
- Led unit members in achieving project milestones through efficient task delegation and resource allocation.
Sales Associate
NoBroker.com
04.2019 - 06.2022
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Customer Service Associate
Teleperformance
01.2017 - 04.2019
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Education
BBA -
Indira Gandhi Institute Of Technology & Management
Gurgaon, India 04.2001 -
Skills
Team management
Operational efficiency
Mentoring
Customer focus
Teamwork
Situational awareness
Problem-solving
Time management
Accomplishments
Best Unit Head in Nov'22, May'24, Aug'24, Oct'24 & Apr'25
Timeline
Unit Leader
NoBroker.com
06.2022 - 07.2025
Sales Associate
NoBroker.com
04.2019 - 06.2022
Customer Service Associate
Teleperformance
01.2017 - 04.2019
BBA -
Indira Gandhi Institute Of Technology & Management
04.2001 -
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