Priya Tyagi
Sales Operations Specialist
Faridabad
Summary
Result driven & versatile Sales Operations specialist with more than 11 years of experience through comprehensive knowledge to readily support a variety of professional undertakings. Displays determination in all endeavors with attention to detail for optimal end results. Strong ability to anticipate and proactively address customer needs for high level of client satisfaction.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Deputy Manager - Sales Operations & Support
Konica Minolta Business Solutions India Private Limited
2012.10 - Current
- Order acknowledgement, validating order accuracy/running an integrity check of order (in terms of prices, discounts, taxes, credibility of the client within the organization)
- Enter the details of the order in the company internal ERP (SAP & NAVISION) and getting the same approved by approving authorities within the organization
- Coordinating with internal stakeholders and managing exceptional approvals if any with the company's senior management for smooth order processing
- Addressing client and internal inquiries pertaining to order, delivery, shipment, inventory, lead time
- Sustaining relationships with clients, with target customers, customer service, sales support, and relations with the inter-departments and intra-departments, Coordination with the finance team for the fund's status of the channel partners concerning their over dues and receivables, coordinating with the logistics department to ascertain the stock status billed to partners
- Initiating the stock transfers from the mother warehouse to various locations as per the pending orders and the requirement keeping in mind the safety stock levels, and demand in the regions, and giving orders of the goods in Japan as per the stock analysis done in India
- Publishing of reports like a Stock report, Transit reports, and creation of Pending Availability reports and Monthly/yearly/quarterly PSI reports and sharing with management on time-to-time basis, also preparing the ETA Report to the respective Dealers on Weekly Basis
- Engaging with the Dealers to motivate them to participate in the schemes and to complete the required sales as per scheme.
Executive - Sales Coordinator
Fulcrum Push Learning Solution Private Limited
2011.08 - 2012.10
- Working with the Sales team of 8 members across India for the improvement of sales growth
- Maintain Data on CRM through coordination with Sales Team and Management
- Content Writing for the Client website
- Resolving issues of the sales team with the company's management
- Preparing monthly, weekly, & daily sales analysis.
Education
Master of Business Administration - Marketing & Human Resource
Manav Rachna
Faridabad 2009.07 - 2011.07
Bachelors of Business Administration - Business Management
Maharshi Dayanand University
Faridabad 2006.07 - 2009.07
Skills
Cross Functional Coordination
MIS Reporting & Analysis
Order & Inventory Management
Dealer Management
Organizational Skills
Judgment & Decision Making
Team management
Decision making
Sales Enablement
People Management
Reasoning, Problem Solving, Ideation
Projects
SCM project for timely stock availability of machines and consumables SAP and Web order implementation CRM order implementation SOP creation GST implementation Creation of a Sales Order Manual for the sales team
Timeline
Deputy Manager - Sales Operations & Support
Konica Minolta Business Solutions India Private Limited
2012.10 - Current
Executive - Sales Coordinator
Fulcrum Push Learning Solution Private Limited
2011.08 - 2012.10
Master of Business Administration - Marketing & Human Resource
Manav Rachna
2009.07 - 2011.07
Bachelors of Business Administration - Business Management
Maharshi Dayanand University
2006.07 - 2009.07
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